Through our market leadership positions in Sports Medicine, Trauma, Orthopaedic Reconstruction and Advanced Wound Management, our 16,000 employees continue to improve outcomes and expand access, constantly striving to create value for healthcare professionals, patients, payers and shareholders.
Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.
The Credit Controller is responsible for driving high-quality credit and collections processes across various regions, ensuring alignment with Smith+Nephew's strategic goals and control frameworks.
This role requires travel (5-25%) to engage with key customers and stakeholders. It focuses on minimizing bad debt exposure, enhancing governance structures, and collaborating with cross-functional teams to meet critical financial targets like Day-Sales-Outstanding.
In addition to optimizing operations, the Credit Controller plays a key role in fostering strong customer relationships and implementing continuous process improvements to ensure excellence in credit management.
What you will be doing?
- Devise and manage the Credit Management and Collections Strategy, ensuring alignment with business goals
- Collaborate closely with commercial teams and key distributor customers to drive performance
- Set and monitor monthly collections targets in collaboration with Collections Team Leads and Finance Operations
- Maintain and update the Global Credit Management timetable and third-party credit provider reports
- Minimize DSO, aging, and write-offs through proactive management and process improvements
- Work with cross-functional teams (Sales, Customer Service, Order Management) to resolve long-running disputes and root causes
- Manage customer credit limits in line with business strategy, ensuring compliance with the Delegated Authority Matrix (DAM)
- Monitor and approve Credit Notes and Order Releases, ensuring alignment with company policies and efficient approval processes
What will you need to be successful?
- Minimum of bachelor’s degree in economics or finance preferably.
- At least 5 years of experience in Credit Management and Collections
- Strong credit control background with a proven track record in Order-To-Cash cycle deliverables
- Experience in financial data analysis and developing proposals/solutions
- Solid understanding of financial statements and key ratios for credit risk analysis
- Proficiency in SAP FI/CO or other industry-standard ERP systems
- Fluency in English and Spanish; Portuguese is an asset
at Smith + Nephew we offer
care | multisport
card | life
insurance
trainings |
postgraduate
studies
sharesave plan |
going extra
miles program
meals and fruits |
integration parties
working
remotely |
flexible working
hours
growth in the life
sciences start-
up company
collaborative
and courageous
business
environment
zones in the
modern
workplace