To meet the demands of the changing labour market, the three-year degree programme will offer courses in three thematic areas - International project management, Business Intelligence and Brand management - and focus on teaching key digital, finance and analytical skills for the workplace of the future. During the course of the programme, students will also have a chance to learn transferable soft skills (such as change management, openness to new experiences, ability to express one’s opinions or English language fluency) and complete an internship at one of the leading international corporations who have partnered with the project. As expressed by Piotr Dziwok, President of ABSL (The Association of Business Service Leaders), the BPO/SSC industry is a perfect career choice for aspiring business leaders:
Our business sector is a really good place for those people who are just starting their careers. It’s a perfect place to gain experience and develop in an international environment, which is diverse in terms of nationalities and languages spoken by employees. Here you are also given an opportunity to develop your career internationally. One in five people who work in the BPO/SSC industry are students or fresh graduates, under 26 years old.
The degree programme will be taught in two languages, Polish and English, and lead to a degree of licencjat (Bachelor’s degree) in Global Business Services.
The city of Kraków boasts the highest number of people employed in the BPO/SSC sector in Poland. According to ABSL, over 77,000 professionals worked in one Kraków’s business services centres in 2020.
For an overview of the BPO/SSC industry in Poland, see our article: Everything you should know about Poland's business services landscape