Job Description

In this role, you have the opportunity to

Be the customer’s trusted advisor and make a positive impact on people’s lives.

You are responsible for

• Management of sales orders
• Process order activities in SAP and other supporting applications
• Process order changes due to Customer or Factory requests
• Maintain good communication with stakeholders
• Provide excellent customer service for our customers
• Reporting, monitoring and control of order book in an organized and compliant manner (ICS/SOx)
• Together with team members continuously implementing improvements through Lean tooling and disciplines.

You are a part of

Our Global Competence Center in Łódź, where we centralize our transactional processes. We bring together supporting roles within HR, Finance, Procurement, Customer Service, Supply Chain and other, enabling you to have a career in an international, cross functional environment. Your future colleagues speak 25+ languages and represent 15+ different nationalities, supporting our operations in 50 countries on a daily basis.

To succeed in this role, you should have the following skills and experience

• Bachelor degree or vocational (MBO) degree with relevant work experience
• 2 years experiences within Order Management
• Knowledge of logistics / supply chain
• Very good level of English
• Knowledge of SAP and/or equivalent ERP systems
• Strong customer service orientation and problem solving skills
• Good communication skills (to factories and customers)
• Cultural awareness and pro-active behavior

In return, we offer you

The unique combination of a critical and challenging role and a creative and empowering office environment. You will be actively encouraged to make improvements, establish best in class service and have a direct impact on the success of Philips on a daily basis.

• Annual bonus based on performance achieved
• Private medical care with option to extend it to family members
• Benefit System cards
• Discount for Philips’ products
• Language courses
• Relocation package applicable for people moving in from outside of Łódź region
• Promotion of healthy lifestyle in the office (fruits twice / week in the office, gym, massage chairs, various events)

Contact

If you forgot your password, you can click the Forgot Password button on the Sign In screen to reset it. In case of technical difficulties, please send an email to careersite@philips.com.
(Note: To ensure fairness and legal compliance in our recruitment processes, only technical issues will be monitored through the above inbox. Please do not submit resumes or applications to this email, as they will not be reviewed. Only applications received through the online application process will be considered.)