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location iconLocations: Wrocław
level iconLevel: specialist
Desktop / Unified Communications Engineer

Desktop / Unified Communications Engineer


Information Technology (IT)

Corporate Center

Job Reference #




Job Type

Full Time

Your role

- user-focused, analytical, and compelled to solve problems
- deliver automated solutions to large enterprise environment
- manage and deliver root cause assessments for complex technical issues including;
- Microsoft Skype for Business & Microsoft Teams
- UBS Enterprise Voice & Video (Avaya & Cisco)
- Compliance services (Actiance Vantage)
- define workarounds for known errors and spear head improvements

Your team

You’ll be working in the Continuous Improvement Services Engineering team committed to developing solutions for known issues with a focus in the Unified Communications (UC) service. We are a technology team covering end user services, who develop, integrate, test, document, maintain, and support technology that is created to solve problems.

Your expertise

- Subject Matter expert (SME) in Microsoft UC technology & good experience with enterprise Voice & Video
- ability to develop tools and processes to integrate and augment the UBS UC service.
- experience with designing, documenting, building and certifying solutions in a large global organization
- experience with Microsoft Windows components (Active Directory, Windows server, SQL Server)
- experience with monitoring technologies


About us

Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That's what we do. And we do it for private and institutional clients as well as corporations around the world.

We are about 60,000 employees in all major financial centers, in more than 50 countries. Do you want to be one of us?

Join us

We're a truly global, collaborative and friendly group of people. Having a diverse, inclusive and respectful workplace is important to us. And we support your career development, internal mobility and work-life balance. If this sounds interesting, apply now.

Disclaimer / Policy Statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Desktop / Unified Communications Engineer | UBS

Please submit your application in English

You are kindly requested to include the following clause in your application: "Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie pracy dla potrzeb procesu rekrutacji zgodnie z ustawą z dnia 27.08.1997r. Dz. U. z 2002 r., Nr 101, poz. 923 ze zm."

This job is no longer available

Recruitment process for this position has ended.

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