Citi is more than a global financial services company. It's an engine for progress. We serve 200 million customers in more than 160 countries, providing support to individual, corporate, government and institutional clients. Our clients choose us for a global footprint, market positon, in-country relationships and the full range of solutions on offer. In Poland we operate within two legal entities Citibank Europe plc and Bank Handlowy w Warszawie S.A.
Client Onboard Rep 5
Work place: Olsztyn
Responsibilities:
- Co-operates with internal partners to perform systems maintenance based on documentation related to account opening and maintenance processes.
- Processes clients’ instructions ensuring the highest accuracy and effectiveness (ensuring deadlines are adhered to). Verification and authorization of data entered in the systems. Ensures all queries are dealt with in an efficient and timely manner.
- Support for the process of collecting personal data for the purposes of reporting data to GlIF, including analysis of personal data gaps
- Identifies and suggests process improvements.
Qualifications:
- Good knowledge of English (written and spoken).
- Ability to organize own work and manage time
- Demonstrated initiative and creativity in problem solving.
- Good PC skills (Excel, Word).
We offer:
- Stable employment in Citi Service Center – certified ‘Top Employer’ company
- Competitive salary with attractive benefit package
- Dynamic and challenging job
- Friendly environment
- A chance to develop own career
- Employment contract for at least one year, renewable
The role of the Client Onboard Senior Specialist is located at Bank Handlowy S.A. in Warsaw: https://www.citi.com/Careers/policies/pdf/BankHandlowyPolandPrivacyNotice.pdf
Customer Service
