The KYC Senior Manager is a senior management-level position responsible for accomplishing results through the management of a team or department to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to drive the development and management of a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities:

• Provide senior oversight of KYC Operations teams, senior point of escalation for the team and its stakeholders, represent the KYC function in senior management discussions and key stakeholder meeting across the business, compliance and operations and serve as central point of coordination for vendor strategy and third party interactions
• Serve as key contributor to the Global KYC strategy and partner with the Global Management team to develop a target operating model encompassing people, process and technology
• Ensure effective governance of tasks and processes with reference to internal policy and external regulation
• Partner with global Compliance and KYC teams to interpret and implement new Anti-Money Laundering (AML) policies and work towards developing consistent processes and practices
• Develop the ongoing KYC training plan to develop and enhance staff knowledge of business and product
• Manage KYC Operations project book of work, including strategic program roll out and system enhancements
• Manage and assess impact of operational implementation of technology and policy change and drives continuous improvements to quality of data and client service levels
• Create efficiencies through on-going utilization of low cost centers for data management
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Requirements:

• Management experience of equivalent size or more
• Demonstrate ability to Lead and Motivate individuals within a pressurized environment.
• 5+ years’ experience in banking or finance services
• Experience in control/risk or Compliance (AML/KYC) function (an advantage)
• Knowledge and experience of the technologies and processes used in Citigroup would be highly advantageous
• Demonstrated experience of optimization in processes (legal/regulatory adherence an advantage)
• Knowledge of AML policies and regulatory requirements
• Considerable experience of dealing with senior management in a multi-function environment
• Excellent English skills
• Leadership and motivational skills

What we offer:

• Opportunity for professional development in the international and multicultural organization
• Developing opportunities and challenging assignments
• Attractive and stable employment conditions
• Social benefits (medical care, Benefit System, life insurance, pension scheme)

Knowledge/Experience:

• Management experience of equivalent size or more
• Demonstrate ability to Lead and Motivate individuals within a pressurised environment.
• 7+ years’ experience in banking or finance
• Experience in control/risk or Compliance (AML/KYC) function (an advantage)
• Knowledge and experience of the technologies and processes used in Citigroup would be highly advantageous
• Demonstrated experience of optimization in processes (legal/regulatory adherence an advantage)
• Knowledge of AML policies and regulatory requirements
• Considerable experience of dealing with senior management in a multi-function environment

Skills:

• Strong Leadership and Motivational skills
• Ability to breakdown silos and work as a team player putting department objectives 1st over any single team.
• Strong influencing skills to work as a partner across peers and achieve department objectives whilst maintaining a positive and professional environment at all times.
• Excellent workflow management skills / experience
• Excellent communication skills
• Leadership and Motivational skills
• Superior planning & organising skills
• Innovation and change management implementation
• Process re-engineering and improvement and ability to drive and influence inside and outside of own section.
• Proficient use of Microsoft Applications (Word, Excel, Access, PowerPoint, Visio, Project).
• Project Management Skills

Competencies:

• Pro-active thinking and execution abilities
• Identify challenges/risks and resolve them off own volition with escalation only when all other options exhausted.
• Detailed oriented balanced with a strategic view
• Demonstrated effectiveness in people management – in particular motivation, development, and teamwork
• Demonstrated effectiveness process management – in particular target setting , prioritisation and operational effectiveness
• Ability to multitask and prioritize
• Ability to work well under pressure and tight time frames
• Manage up and sideways effectively
• MIS and metrics and efficiency analysis skills – ability to benchmark and track performance improvement
• Pro-active, flexible, have good organizational skills and must be team player.
• Ability to work in a dynamic environment and self-manage in periods of ambiguity