Junior HR Specialist with English and another European Language

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                Junior HR Specialist with English and another European Language
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                Location: Wrocław
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               <p><strong>Job Description</strong></p>

<p>We are looking for a Junior HR Specialist who will be responsible for providing proactive administrative support to employees of BD via phone and email.</p>

<p>This person will be responsible for:</p>

<ul>
	<li>Answering inquiries and resolving problems of basic to moderate complexity</li>
	<li>Actively re-directing incoming callers to self-service options through call scripts</li>
	<li>Supporting clients with being self-sufficient by teaching them how to use direct access tools and the knowledge management portal</li>
	<li>Building good relationships with the customers</li>
	<li>Managing computerized system for tracking and information gathering</li>
	<li>Executing standard processes in Workday system</li>
</ul>

<p>As a successful candidate, you would have excellent customer service skills with very good command of English and another European Language (preferably German and Dutch).</p>

<p>We would also be looking for:</p>

<ul>
	<li>Related experience in a customer service environment will be a benefit (HR call center experience is desirable)</li>
	<li>Excellent oral and written communication skills</li>
	<li>Ability to resolve routine problems and questions independently&nbsp;</li>
	<li>Ability to pay close attention to details and use time effectively&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li>
	<li>Multi-tasking capabilities to manage several caseloads</li>
	<li>Experience using a Human Resource Information System is desirable, especially Workday<br />
	&nbsp;</li>
</ul>

<p>This is a fixed-term contract for one year with a possibility of extension.</p>

<p>We can offer you a great possibility to work in an international company (first-in-class in its business area), competitive compensation with great benefit package (e.g. health insurance, medical care, lunch vouchers, and sport /entertainment bonus), friendly work environment, flexible working hours and healthy oriented culture (healthy food, sport activities, participation in pro-health actions and events, charity initiatives). We are based in a new, modern office in the city center, developed to live healthy lives and to have a great opportunity for professional growth as well as challenging and rewarding work within a dynamic, international team.</p>

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