Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of six Business Service Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.
Your role is to optimise all aspects of Bitumen and Sulphur road transport. The triangle of safety, service and cost between Logistics (3PL) / Supply Points / Customer Demand within the boundaries set by HSSE, road transport contracts, supply plans and sales demand forecast.
You are accountable for the quality and efficiency of logistics operations and their continuous improvement.
Within Shell you work closely with schedulers, sales and contract managers across the European continent
Your Accountability is
In relation to road transport :
Compliance with the relevant HSSE standards, Shell Policies and local legal obligations.
Company Image/ Reputation / Customer Satisfaction
All deviations from preferred 3PL lane assignment and / or preferred load point assignment
Lost sales orders or stock outs due to planned 3PL capacity shortage vs planned sales demand
100% Completion of safe to discharge / load assessment before first delivery / Load
Zero open orders at the close of day
100% Confirmation of delivery & loaded quantity in SAP by Day + 1 of loading
100% Completeness and accuracy of 3PL tariffs in all relevant systems and processes
English – C1
French - min. B2
Completed commercial training and/or business/technical studies
In-depth experience of ADR logistics, i.e. knowledge of refining and logistics and warehousing processes(i.e. very good understanding of the supply plan, various means of transport: tank wagons, inland waterway vessels, tankers)
Very good communication skills
Demonstrably good knowledge of MS Excel, SAP, business processes and systems (TMS 6)
Methodical, coordination and organization skills
Strong appreciation of customers and their needs
The Bitumen business is growing fast in Krakow and is creating great opportunities for long term development and career progression.
'This role experiences periods of intense activity ( month, quarter and year end ) which are tightly time bound and critical to business operations.
Available by telephone to respond to inquiries from refineries, 3PL's, sales, ops and supply points outside normal business hours including weekends. Member of the 7 days/week 24h emergency chain (rolling procedure).
Job holder must have the ability to work even in hectic times, especially in the event of extremely tense supply situation, to make independent decisions and, if necessary, to stand in as Team lead.
Very high requirement for self-initiative and personal availability at peak times and in case of supply difficulties /product bottlenecks.
Number of Vacancies:
- Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
- Unique opportunity to fulfill your potential with personal and professional development programs
- Work in a smart and motivated team within a supportive and inclusive culture with strong values
- Attractive salary and bonuses
- Complex medical care and individual life insurance
- Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
- Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
- Opportunity to participate in social and community projects