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International Paper Polska
International Paper Polska
location iconLocations: Kraków
level iconLevel: specialist
We could make smartphones, rockets or sports cars… but we make what we do best for the past 100 years – paper and packaging products that people depend on every day. Join us to discover Infinite Possibilities that we offer at International Paper’s Global Business Services Center in Kraków.

Customer Service Specialist with Spanish

Location - Kraków

Why is this job for You:

You will be the link between your customers and IP’s internal departments. We have a very effective on-boarding process that will help you settle in and feel comfortable with the job and your customers. We will teach you about papermaking, our business processes and how to manage orders in our internal system. You’ll also have many development opportunities.

You will:

  • Cooperatie in different languages with European customers via phone and email on a daily basis. It’s important to us that team members cooperate and support each other, providing back-up as necessary.
  • Service our long-standing customers in Europe. You will answer their questions, manage their purchase orders and ensure their satisfaction with our service. Through this, you’ll have a strong influence on the relationship that we have with our customers which is crucial for our success as a company.
  • Cooperate with internal departments of International Paper, and you’ll become knowledgeable in logistics processes such as demand, production, and planning transportation. You will also learn about pricing, sales and marketing-related processes in order to successfully manage your customer accounts.

You have:

  • Fluency in Spanish and Polish
  • Good level of English
  • Ability to learn quickly
  • Eagerness to work in a team environment
  • Ability to multitasking and processing high volume of data accurately and efficiently
  • Good organizing skills
  • Capability of making your own decisions and taking responsibility for your actions
  • Strong analytical skills
  • University bachelor or master degree would be sufficient

Benefits:

Newly renovated
people friendly office
in the city center
Very wide range of
Medical Services
Big choice of social
fund benefits (not
only Multisport)
Free language classes
in multiple languages
Training &
development
opportunitites
 
Multiple Health and
Wellness initiatives
Company parties and
team building events
Flexible working
hours based on
business
requirements
Numerous charitable
initiatives (CSR)
Working for one of
the most ethical and
sustainable
companies in the
world
 
If you are excited about this role, please send us your application in English with a statement below.

"I hereby agree for processing my personal data, included in my application for a job, for the purposes of recruitment process, according to the Data Protection Act of 29 September 1997, unified text published in the Polish Journal of Laws (Dziennik Ustaw) of 2002, no. 101, item 926, later amended."
 

This job is no longer available

Recruitment process for this position has ended.

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Details

  • iconCustomer Service
  • iconEnglish, Spanish, Polish
  • iconKraków, małopolskie

Company profile

  • About us
  • Job offers (2)
  • Recruitment process

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