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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
Shell Business Service Centre Kraków - job
Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of six Business Service Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.
Scheduling Administrator German Speaker
Work location: Shell Energy Campus, Czerwone Maki 85

Job description:
You will be responsible for:

-monitoring and investigating error logs and the reasons for deviations in shipments during loading or delivery by liaising with various stakeholders, e.g. scheduling support, hauliers, supply, stock reconciliation and collect operational details to provide the solution
-checking and resolving loading error logs and delivery error logs
-investigating all inconsistent deliveries to ensure right quantity invoiced
-processing customer's disputes by amending shipments to the correct product, quantity and customer
-ensuring documentation and filling is accurate as well as compliant with local regulations​
-observing and reporting hauliers performance in relation to load and delivery data quality

Our key challenges are:
-investigating and timely resolving discrepancies of delivered/loaded quantities
-month end closing processing
-managing wide range of Shell internal stakeholders, e.g. scheduling/delivery assurance team, road transport, supply teams, retail billing/wetstock teams, inventory and many more.

-ability to work under pressure
-strong relationship building skills
-proficiency in time management and task prioritization
-good working knowledge of MS Excel, GSAP
-very good English (B2), German on same level (B2) would be an asset

Number of Vacancies:

Benefits of working at Shell:
  • Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
  • Unique opportunity to fulfill your potential with personal and professional development programs
  • Work in a smart and motivated team within a supportive and inclusive culture with strong values
  • Attractive salary and bonuses
  • Complex medical care and individual life insurance
  • Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
  • Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
  • Opportunity to participate in social and community projects
Shell is an Equal Opportunity Employer

This job is no longer available

Recruitment process for this position has ended.

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  • iconAdministration
  • iconEnglish, German
  • iconKraków, małopolskie

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