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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: manager/director
Shell Business Service Centre Kraków - job
Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of six Business Service Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.
Exposure Manager Europe and Africa
Work location: Shell Energy Campus, Czerwone Maki 85

Job description:

General Position Definition:
Shell Bitumen is a fully integrated business. Our activities under control cover all key aspects of a downstream operation, including Make (own refineries), Buy, Blend (own/third party depots), Move, Market (across Europe and Africa).
Starting 2019, Shell Bitumen Europe/Africa will co-locate its key business activities in Krakow, creating a variety of long term career options in an ever changing, demanding but highly rewarding work environment.

Are you curious, highly motivated, ambitious, a hunter, a challenger?
Can you break through barriers using inquiry, perseverance and charm?
Do you lead from the front and take people with you?
Is your personal success realised through your team and business?

If you answered yes to all of these, then you are ready to make a difference in Bitumen, one of the fastest growing businesses in Downstream. The Bitumen business offers unique opportunities for people like you to learn and excel in one of the few fully integrated operations in Downstream.

In this context the Exposure Manager Bitumen Europe and Africa as main responsibility to develop and implement exposure management and commercial price risk related offers for the region.

Job purpose:

  1. Generate additional business value through [price] exposure optimisation:
    We actively undertake price risk management and strive to fully integrate exposure management across all of our activities. You are tasked with generating additional value by integrating active exposure management across Make, Buy, Move, Sell activities and optimising our integrated position.

  2. Deliver compelling commercial risk related offers for Customers and Suppliers.
    Working in close collaboration with Marketing and Sales colleagues you ensure Shell Bitumen continues to be the market leader in commercial Risk Management offers to the Bitumen industry.

Principal accountabilities:

  1. Deliver increased predictability and absolute level of profitability for the Bitumen EUAF business with respect to price risk exposure

  2. Compliance with the boundaries of Specialities and Downstream Price Risk Management governance framework.

Principal Responsibilities:
1) Commercial Elements

  • Identify and act on strategic opportunities and threats arising from sources of exposure, with the goal of increasing the predictability and absolute level of profitability for the Bitumen business in Europe and Africa

  • Develop new exposure related customer and supplier value propositions to drive value growth

  • Build exposure management competency across Specialities Europe community

  • Above and beyond the preceding responsibilities, use your understanding of exposure to contribute to growing the value of the business year on year.

2) Operational Elements – in collaboration with Pricing & Margin Optimisation Team

  • Establish and operate an effective and efficient system of exposure management for Bitumen EUAF that integrates the various exposure management activities across Make, Move and Sell.

  • Monitor exposure on the portfolio of physical contracts and commitments, specifying the appropriate action to take in order to optimise exposure arising

  • Establish suitable performance indicators reflecting the commercial and control objectives of exposure management.

  • Establish a program of performance improvement initiatives driven by the above indicators.

  • Responsible for ensuring compliance of Specialities Europe and Africa to applicable Exposure Management governance, and ensuring fit-for-purpose control framework is developed/in place

  • Develop, capture and implement best practices, share with and learn from the global pricing excellence journey inside Specialties and the wider Shell community

Special challenges:

  • Lead through influence

  • Specialities is a fast growing and evolving business. Therefore curiosity, ability to embrace change and drive for continuous improvement are key attributes for a successful candidate


  • Bitumen Europe/Africa is operating in > 15 Countries –

  • Core businesses currently is located in Western and Central Europe and South Africa

  • Regular exports into a variety of other countries


Experience and Qualifications required:


  • Strong Commercial and Enterprise First mind set

  • Demonstrated skill and competency in the area of Risk Marketing and / or Trading

  • Competent in the application of financial instruments for risk management such as OTC derivatives (swaps and options) and Futures

  • Superb analytical skills, strong problem solving mind-set, preferably with a financial background

  • Excellent communication and stakeholder management skills


  • Knowledgeable in the areas of Fuel Oil & Residue markets

  • Demonstrated Marketing skills and Knowledge of offer development

  • Business Finance experience, knowledge of P&L, Balance sheet & CCS dynamics

  • Knowledge of Dutch, French or German is a plus, fluent English is a must.

Key Competences required:

  • Applying and Monetising Customer Value Proposition
  • Commercial and Economic Acumen
  • Value Chain Understanding
  • Managing Customer Experience
  • Pricing and Exposure Management
  • Project Delivery
  • Contract Management
  • Generating Insight

Number of Vacancies:

Benefits of working at Shell:
  • Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
  • Unique opportunity to fulfill your potential with personal and professional development programs
  • Work in a smart and motivated team within a supportive and inclusive culture with strong values
  • Attractive salary and bonuses
  • Complex medical care and individual life insurance
  • Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
  • Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
  • Opportunity to participate in social and community projects
Shell is an Equal Opportunity Employer

This job is no longer available

Recruitment process for this position has ended.

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