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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
Shell Business Service Centre Kraków - job
Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of six Business Service Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.
Controls Analyst with Italian/Spanish
Work location: Shell Energy Campus, Czerwone Maki 85

Job description:

If you like to analyze data, investigate and perform controls, KEEP READING!

For our Controls Analysis Team we are looking for a person who has a strong analytical skills, detail-orientation and Continuous Improvement mindset. You will be responsible to ensure that the Controls within Customer Operations Department are executed.
Our Team is fairly large, as we support almost all European markets and variety of Shell's businesses. We support Fleet Solutions, Global Commercial as well as Retail business functions.
We speak about 15 languages and we like to have fun!

If you speak Italian or Spanish on advanced level, keep reading and apply!

Your main responsibilities would be:

  • Manage billing process, verify all valid sales orders creation, coordinate with various parties

  • Operate key controls to mitigate high-risk areas within finance processes

  • To run daily controls to guarantee that operations are complying with operational excellence

  • Operates controls in line with the Control Operating Procedure (COP)

  • Implements changes based on the Change Management Process

  • Ensures that control issues and effective solution occurs if a control fails

  • Ensure 100% compliance and response to Assurance products

  • Support internal and external Financial and business audits

  • Raise awareness and understanding of the impact of the Controls within the OTC teams.

  • Escalating issues with internal stakeholders (Sales, Sales Operations, Customer Operations) as required

  • Ensures sharing of best practices and contributes to Continuous Improvement initiatives

  • Ensuring Invoices are created and sent to the customers on time


  • Previous experience in Finances/Master Data/Administration would be an advantage

  • Strong attention to details and precision required

  • Ability to deal with large amount of data and reports

  • Ability to cooperate efficiently in a team

  • Good working knowledge of MS Excel

  • Very good Italian or Spanish B2

  • Very good English B2

Number of Vacancies:

Benefits of working at Shell:
  • Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
  • Unique opportunity to fulfill your potential with personal and professional development programs
  • Work in a smart and motivated team within a supportive and inclusive culture with strong values
  • Attractive salary and bonuses
  • Complex medical care and individual life insurance
  • Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
  • Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
  • Opportunity to participate in social and community projects
Shell is an Equal Opportunity Employer

This job is no longer available

Recruitment process for this position has ended.

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  • iconAnalytics & Reporting
  • iconEnglish, Italian, Spanish
  • iconKraków, małopolskie

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