

The Accounts Control team in Olsztyn is responsible for opening and maintaining customer Standard Settlement Instructions, and actively ensuring that customer data details and settlement instructions across a variety of systems remain up to date. The team will work closely with Sales, Middle Office and Accounts Control teams in New York, Buffalo, London, Belfast and Mumbai to ensure that a globally consistent model is followed with respect to this critical reference data.
Responsibilities:
- Providing day to day process oversight during EMEA or NAM hours (additional cash supplement for late shift will be included)
- Providing direction and guidance to team, evaluating performance, making recommendations and identifying training requirements.
- Identifying opportunities for improvements to quality of data and client service levels.
- Developing junior staff and helping them to be productive within organization
- Providing MIS and presenting in to Senior Management
- Working on projects that will allow to provide best in class service to Citi Clients across globe
- Role will be supported by local senior manager to which successful candidate will report to
Qualifications:
- Team Managing experience preferred
- Relevant experience in client/counterparty/account data management within a global financial services organization will be an asset
- Good awareness of Client needs/expectations
- Financial services related qualifications
- English proficiency on high level (spoken and written)
- Proficient user of MS Office (MS Excel, Power Point in particular)
- Leadership and organizational abilities
- Problem-solving attitude
- Flexibility to work in shifts
We Offer:
- Competitive salary; annual salary review; annual performance bonus
- A challenging work environment where you can collaborate with global teams to contribute to critical banking applications
- A great environment for learning new technology and tools, online and instructor led training opportunities
- Social benefits (e.g. private healthcare care, Benefit System, life insurance)
- Working in a friendly, dynamic and multinational environment
- Additional cash supplement for late shift and free taxi transport after 10 pm.