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Citi & Citi Handlowy
Citi & Citi Handlowy
location iconLocations: Warszawa
level iconLevel: manager/director
Citi is more than a global financial services company. It's an engine for progress. We serve 200 million customers in more than 160 countries, providing support to individual, corporate, government and institutional clients. Our clients choose us for a global footprint, market positon, in-country relationships and the full range of solutions on offer. In Poland we operate within two legal entities Citibank Europe plc and Bank Handlowy w Warszawie S.A.
Rec & Proofing Manager
Work place: Warszawa

The Rec & Proofing Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.


  • Responsible to clear balance level and account level exceptions within the prescribed timelines and/or any other deadlines set out in the process
  • Responsible for delivering client money regulation activities as per SLAs
  • Follow pre-set escalation protocols to highlight high value & aged exceptions and raise red flags for any process deviations
  • Timely resolution of balances & account level exceptions through consistent follow up with business stakeholders
  • Being vigilant on anything suspicious or out of ordinary are appropriately escalated to immediate supervisors
  • Partner with business units to assess & streamline processes in order to mitigate risk
  • Generate efficiencies through continuous improvement initiatives & challenging the status quo
  • This is a challenging role in a global, real time environment with exposure to wide range of financial products
  • Training, both on the job training and presented training courses
  • Increased Product knowledge & exposure to clients and other departments within Citi
  • This is a great opportunity for a candidate looking to work in a controls environment.
  • The role will provide a high level of exposure to internal clients and enable the candidate to develop their client service skills
  • This is a necessary requirement for anyone hoping to progress into a more senior role within the Reconciliations department
  • Hone the skills to work in a demanding, time sensitive and risky process
  • Culture carrier within the firm


  • 5-8 years of experience in banking sector
  • Experience in managing or/and supervising the team and processes
  • Self-motivated and detail oriented
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Flexible & maintain professional demeanor at all times
  • Managing Client Relations - Not fully necessary but would be advantageous


  • Bachelor’s/University degree or equivalent experience
Please be informed that we will contact selected candidates only.

Citi and Citi Handlowy are registered trademark of Citigroup Inc., used under license. Citigroup Inc. and its subsidiaries are also entitled to rights to certain other trademarks contained herein.
Bank Handlowy w Waszawie S.A
Citibank Europe PLC

This job is no longer available

Recruitment process for this position has ended.

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