Would you like to work for financial institution, in an international team with opportunity to decide about your development path? We are now looking for operational employees to join a team responsible for loans in Norwegian unit.

In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re a large employer in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.

About this opportunity

Welcome to the Norwegian Operational Team. We add value by working with mortgage products and delivering the highest quality service to our customers. As a member of our team, you’ll play a valuable role in creating a powerful work environment.

What you’ll be doing:

• Performing changes on bank products and services related to loans and credits
• Working with collaterals, working with Norwegian databases and documents
• Updating, supervising and approving data in banking systems and applications in accordance with the procedures and regulations
• Collaborating across borders with colleagues in branches of the Nordea Group in Nordic countries
• Communicating (in spoken and written form) with internal stakeholders and other bank representatives
• Working with internal applications and procedures to meet customers’ needs, as well as ensuring sustainability of the processes and delivering with respect to agreed service level
• Producing changes to improve performance in terms of tasks performed (LEAN methodology)
• Creating, developing and updating documentation and procedures
• Having opportunity to take active part in migration of new processes from Scandinavia to Poland
• Working based on full-time job contract

You’ll join an international team of amazing and supportive people. The role is based in Łódź..

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

To succeed in this role, we believe that you:

• Have full time availability (40 hours per week)
• Have flexible approach towards changes
• Are able to work in a team
• Have problem-solving and organizational skills
• Can make decisions and take ownership for activities
• Pay attention to details

Your experience and background:

• Norwegian language knowledge on native or at least B2 level
• English language skills on advanced level, enabling professional communication in speech and writing
• At least secondary school diploma
• Practical knowledge of MS Office
• Economic or financial background will be an advantage

If this sounds like you, get in touch!

Next steps

Submit your application no later than 6 March 2020.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.