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Citi & Citi Handlowy
Senior Business Trainer
Citi & Citi Handlowy
location iconLocations: Warszawa
level iconLevel: specialist
time iconWorking hours: Full time
Citi is more than a global financial services company. It's an engine for progress. We serve 200 million customers in more than 160 countries, providing support to individual, corporate, government and institutional clients. Our clients choose us for a global footprint, market positon, in-country relationships and the full range of solutions on offer. In Poland we operate within two legal entities Citibank Europe plc and Bank Handlowy w Warszawie S.A.
Senior Business Trainer
Work place: Warszawa

The Senior Business Trainer is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

  • Training delivery.
  • Creating e-learnings
  • Leading internal projects related to trainings
  • Being an advocate for e-learnings
  • Monitors employee development and training programs.
  • Assesses needs of business partners, develops new and modifies existing training programs.
  • Serve as learning SME to business partners, providing guidance and support
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  • All other duties as assigned.

Qualifications:

  • 2-5 years relevant experience
  • Knowledge of Lectora, Adobe Captivate, Camtasia (will be an advantage)
  • Ability to work in fast changing environment
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Proficient in Microsoft Office with an emphasis on MS Excel
  • Self-motivated and detail oriented

Education:

  • Bachelor’s/University degree or equivalent experience
  • Training certificate (will be an advantage)
  • Coaching certificate (will be an advantage)
Please be informed that we will contact selected candidates only.

Citi and Citi Handlowy are registered trademark of Citigroup Inc., used under license. Citigroup Inc. and its subsidiaries are also entitled to rights to certain other trademarks contained herein.

www.citihandlowy.pl
Bank Handlowy w Waszawie S.A
www.citibankeurope.pl
Citibank Europe PLC

This job is no longer available

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