Job Description

In this role, you have the opportunity to

Create the Field Change Orders in cooperation with global Customer Service organization and Business Unit Ultrasound. Assist the key markets with the implementation of the FCOs

You are responsible for

• Generation of all relevant information that is required for the implementation of Field Change Orders
• Post all relevant FCO information on InCenter
• Monitor the FCO implementation
• Assist markets with the implementation of FCO’s
• Work closely together will all stakeholders within the BU (Q&R, R&D, Service Innovation, production), to ensure that all criteria for on time implementation of the FCO’s are met
• Drive process improvements.

You are a part of

our Global Competence Center in Łódź, where we centralize our business processes. We bring together supporting roles within HR, Finance, Procurement, Customer Service, Supply Chain and other, enabling you to have a career in an international, cross functional environment. Your future colleagues speak 25+ languages and represent 15+ different nationalities, supporting our operations in 50 countries on a daily basis.

You will be part of Customer Service team.

To succeed in this role, you should have the following skills and experience

• 3-4 years of experience in engineering area
• MSc or BSc preferably in Electronics or Electrical Engineering
• Experience with Customer Service in the corporate environment would be an advantage
• Knowledge of Ultrasound technology or medical devices would be an advantage
• Knowledge of SAP
• Fluency in English

In return, we offer you

The unique combination of a critical and challenging role and a creative and empowering office environment. You will be actively encouraged to make improvements, establish best in class service and have a direct impact on the success of Philips on a daily basis.

• Annual bonus based on performance achieved
• Private medical care with option to extend it to family members
• Benefit System cards
• Discount for Philips’ products
• Language courses
• Relocation package applicable for people moving in from outside of Łódź region
• Promotion of healthy lifestyle in the office (fruits twice / week in the office, gym, massage chairs, various events)

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

Contact

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