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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
Shell Business Service Centre Kraków - job
Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of six Business Service Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.
Tax Compliance Advisor (HR International Mobility)
Work location: Shell Energy Campus, Czerwone Maki 85

Job description:

If You have strong communication skills, an open mind and you like working with people, this role could be your chance to provide HR Operations to employees, line managers and local HR across a designated region.

If you already experienced in HR operations, business HR, customer service or call center you should consider to join our team.

What’s a role?

As the International Mobility Tax Compliance Advisor, you will be providing input and support for tax compliance processes. Also, you will be responsible for building a strong relationship with stakeholders.

More specifically, your role will include:

  • Management of cases according to established ways of working, including using the Salesforce tool to log queries and updates.

  • Timely escalation of complex queries to senior advisors, SMEs, Policy, Employment Tax team

  • Be the main liaison in the communication between the company and the 3rd Party Tax provider

  • Handle the invoices from the 3rd party provider (local to global)

  • Participate in local and global projects aimed at ensuring operational excellence

  • Providing input to knowledge management in the team, sharing best practices, creation, and ownership of documentation/job aids.


We are looking for candidates who have specific knowledge and a good understanding of HR Model. Furthermore, we appreciate candidates who are empathetic and have an excellent mindset. Beyond that, we'd hope to see as many following as possible on You CV:

  • Minimum 2-3 years of work experience - previous experience in Shared Service, Call Centre, Service environment is an advantage.

  • English (good command, both written and oral).

  • Ability to deal with large and complex volumes of information.

  • Teamwork – collaborate and cooperate to get the job done.

  • Excellent networking and relationship-building skills, able to work closely with 3rd Party Tax Provider representatives.

  • Excellent knowledge and experience with HR procedures and processes.

Number of Vacancies:

Benefits of working at Shell:
  • Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
  • Unique opportunity to fulfill your potential with personal and professional development programs
  • Work in a smart and motivated team within a supportive and inclusive culture with strong values
  • Attractive salary and bonuses
  • Complex medical care and individual life insurance
  • Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
  • Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
  • Opportunity to participate in social and community projects
Shell is an Equal Opportunity Employer

This job is no longer available

Recruitment process for this position has ended.

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  • iconFinance & Accounting, Human Resources
  • iconKraków, małopolskie

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