The Emerging Corp Relationship Manager is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
Responsibilities:
- Calls on clients to deepen relationships and proactively owning, responding to and anticipating any future needs, roadblocks or risks, leveraging internal resources to assist where necessary
- Responsible for resolving issues with clients’ portfolios to enhance complete satisfaction
- Working closely with senior Relationship Managers, Product Specialists and Subject Matter Experts across the bank to structure customized solutions that meet clients’ unique needs
- Working closely with senior RMs to leverage the expertise and capabilities of other Bank businesses to better achieve mutual business goals together
- Identifies cross-sell opportunities to deepen and increase share of wallet
- Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate
- Identifying and pursuing new clients aligned with Citi Commercial Bank (CCB)’s value proposition.
- Staying connected with influencers, industry associations, thought leaders and senior business contacts to expand industry knowledge and deepen CITI COMMERCIAL BANK (CCB)’s relationship with these partners
- Ensuring deals are structured to balance risk and reward, so teams’ incentives align with acting in the clients’ interests
- Actively protects Citi’s assets and reputation by being the first line of defense from credit risk management perspective
- Ensures compliance with regulatory requirements and Citi's policies / guidelines at all time
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- Bachelor’s/University degree or equivalent experience
- 2-5 years relevant experience
- Good understanding and knowledge of commercial banking products and process
- Demonstrates intermediate knowledge of credit skills
- Demonstrates intermediate understanding of accounting principles, financial modeling and financial statement analysis
- Ability to work effectively in team setting
- Proven leadership ability with excellent interpersonal skills
- Communicates views with clarity and confidence
- Maintains contact with key stakeholders to proactively seek input as appropriate
- Detail oriented with demonstrated organizational skills
- Self-motivated
- Passion for creating new business opportunities with existing clients and able to demonstrate innovative approaches to meeting clients’ needs.
- Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients
- Positive mindset with “can-do” attitude, willingness to go extra miles for providing sound advice and effective services to clients
- Able to anticipate client requests/needs and resolves queries in a timely manner, leveraging internal resources
- Must have a sharp business development focus and demonstrative innovative approaches
- Demonstrates professionalism by being reliable, actively contributing in meetings, asking questions and challenging ideas
As an employer we offer:
- Attractive and stable employment conditions
- Interesting projects and opportunities for further development within the organization, also through international trainings
- Credit competence development Work in a dynamic environment full of professional challenges
- Company car
- Rich package of benefits (including medical care, fitness card, life insurance, pension plan
·The role of Emerging Corp Relationship Manager is located at Bank Handlowy S.A. in Warsaw:
https://www.citi.com/Careers/policies/pdf/BankHandlowyPolandPrivacyNotice.pdf