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Nordea Bank Abp SA Oddział w Polsce
Service Operations Officer with Finnish & Swedish – based in Lodz, Poland
Nordea Bank Abp SA Oddział w Polsce
location iconLocations: Łódź
level iconLevel: specialist

We are looking for a Service Operations Officer with Finnish & Swedish – based in Lodz, Poland with advanced skills in English. This is an opportunity for you to join our energetic team and kick-start your international career within financial industry working for the largest financial group in Northern Europe.
 
Compliance and integrity go hand in hand. It’s all about making sure that we’re a trusted partner to both our customers and society – the foundation for great customer experiences. 
 
That’s where you come in. Working with us, you’ll help ensure that compliance underpins every decision we make and every action we take. 
 
Together, we are passionate about building a bank that makes a difference – one where you can learn and grow. Will you help us lead the way in embedding compliance to transform the future of banking? 

  
Service Operations Officer with Finnish & Swedish – based in Lodz, Poland
Workplace: Łódź

Service Operations Officer with Finnish & Swedish – based in Lodz, Poland

In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re a large employer in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.

We add value by ensuring that our clients and stakeholders are satisfied with the level of services we provide towards them and we ensure that all issues are closed in due time. As a Service Operations Officer you’ll play a valuable role in ensuring that we deliver the best in class service.

What you’ll be doing:

  • Monitoring the market and informing the clients about the upcoming corporate events
  • Acting upon the customer instructions in a timely manner
  • Communicating with numerous stakeholders to resolve any issues which may impact the clients
  • Participating in the projects related to the team’s capability

You’ll join a fun, collaborative and dynamic team. The role is based in Łódź.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

To succeed in this role, we believe that you:

  • have an analytical mindset and a drive to deliver in accordance with short deadlines,
  • have strong communication skills enabling effective professional communication in Finnish, Swedish and English languages,
  • strong interest in the securities areas,
  • are a strong team player with a flexible and an open-minded mind-set.

Your experience and background:

  • experience in an international environment would be an asset
  • university degree in fields of banking, finance, mathematics or any similar fields

If this sounds like you, get in touch!

Next steps

Submit your application no later than 30th of March.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: http://nordea.pl/odo.pdf

We reserve the right to reply only to selected applications.

Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have my personal data proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp Branch in Poland.  

The administrator of your personal data is: Nordea Bank Abp Branch in Poland, Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp Branch in Poland. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing additional personal data is voluntary however necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: http://nordea.pl/odo.pdf

We reserve the right to reply only to selected applications.  

Details

  • iconBanking
  • iconEnglish, Finnish, Swedish
  • iconŁódź, łódzkie

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