Maria
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from Ukraine
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Gonçalo
Gonçalo
from Portugal
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Alejandra
Alejandra
from Colombia
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Pier
Pier
from Italy
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Frederik
Frederik
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Goldman Recruitment
Goldman Recruitment
location iconLocations: Kraków
level iconLevel: specialist
Goldman Recruitment is a leading Polish consulting company specializing in recruitment using Search & Selection and Executive Search methods. Our ambition is to provide the highest level of service, ahead of the market and creating a new standard in the personal consulting industry.

www.goldmanrecruitment.pl

For our Client, global FMCG company, we are looking for Portuguese speakers to the Customer Service department.


Customer Service Representative with Portuguese
Customer Service Representative with Portuguese
Work place: Kraków
Ref. no 191145/5978

Responsibilities:
  • managing customers’ business needs over the phone,
  • processing customers’ requests and updating data in the computer systems,
  • receiving and responding to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions (by using our knowledge management resources),
  • generating innovative ideas and solutions that will improve customers satisfaction,
  • contributing to projects in various departments outside of regular responsibilities,
  • assisting other team members to leverage and develop their capabilities.
Requirements:
  • enthusiastic, communicative with the willingness to support our customers,
  • with excellent knowledge of Portuguese and good knowledge of English,
  • not afraid of facing new challenges or opportunities,
  • with an enthusiastic approach to teamwork and focus on internal and external customers,
  • knowledge of MS Office applications, especially Excel and PowerPoint is needed,
  • first working experience will be a huge asset for us.
The offer:
  • attractive office location in Krakow City Center (Opolska street),
  • numerous company events (family picnics, Christmas parties, Carnival balls, International and Product days),
  • international team environment,
  • benefits: Private medical care, MyBenefit, Life insurance,
  • fresh fruits every Monday,
  • employee training (induction training, language training, professional certification),
  • product discount,
  • relocation package for candidates outside Poland.

This job is no longer available

Recruitment process for this position has ended.

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Details

  • iconConsulting, Customer Service, BPO/SSC
  • iconEnglish, Portuguese
  • iconKraków, małopolskie

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