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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: manager/director
Shell Business Service Centre Kraków - job
Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of six Business Service Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.
ERA Team Lead
Work location: Shell Energy Campus, Czerwone Maki 85

Job description:

Job Purpose:
Address and manage labels related issues in the given region. Manages team of labels analyst for both pre print and post print space in the given region. Managing team workload and task allocation. Working with stakeholders to agree on priorities and manage their expectations. Ensures processes are clear and followed. Is able to support the team with labels development for given region which meets the requirements of Shell Product Management, Marketing, PLM and also meets the legal and fiscal requirements of the countries of sale for that product.


  • Management of team consisting of pre print and post print analyst. Work coordination and project allocation

  • Take a key role in regional label projects for delivery of label requirements of impacted portfolios

  • Manage multiple stakeholders including 3rd party service providers, and Global Key Accounts

  • Manage label related HSSE / Legal / Regulatory issues under the GKA brands

  • Coordination of work and PPCM capacity management

  • Manage label content files for the given region

  • Manage alignment with printing / packaging standards

  • Improvement, optimization projects in the region

  • Managing relationships with Materials Planning for coordination of label change priorities with LOBPs and their inventory

  • Manage relationship with PLM, Product Stewardship and Marketing


  • Robust Communication and Stakeholder Management Skills

  • Team management skills

  • Experience in working cross culturally and virtually

  • Process and detail oriented

  • Strong analytical and troubleshooting skills

  • Product Lifecycle Management skills and Supply Chain experience is advantageous

  • Advanced computer skills: Word, Excel, GSAP

Number of Vacancies:

Benefits of working at Shell:
  • Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
  • Unique opportunity to fulfill your potential with personal and professional development programs
  • Work in a smart and motivated team within a supportive and inclusive culture with strong values
  • Attractive salary and bonuses
  • Complex medical care and individual life insurance
  • Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
  • Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
  • Opportunity to participate in social and community projects
Shell is an Equal Opportunity Employer

This job is no longer available

Recruitment process for this position has ended.

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  • iconAnalytics & Reporting
  • iconKraków, małopolskie

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