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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
Shell Business Service Centre Kraków - job
Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of six Business Service Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.
Demand Planner
Work location: Shell Energy Campus, Czerwone Maki 85

Job description:

Purpose & Accountabilities :
The purpose of the Demand Planner role is to develop best possible forecast for future demand requirement in order to achieve business growth targets, while ensuring that plan makes best use of company supply chain capabilities.

Dimensions :
Reports to ERA Demand Planning Team Leader
Sales Businesses: Global Lubricants, Global Key Accounts & Regional Key account

Main Responsibilities:

  • Generate the unconstrained demand forecast for finished products at SKU level in close collaboration with Sales & Marketing and via statistical models and trend tools.

  • Timely management of portfolio changes in the planning system

  • Active participation in production capacity assessment meetings

  • Drives CI initiatives to automate & improve demand signals ultimately contributing to customer satisfaction increase

  • Acts as a senior member of the team supporting Team Leader with onboarding, training, coaching & development.

  • Act/support Super User mitigates current and prevent potential issues.

  • Develops & Maintains Demand Planning Team Dashboards along with complex ad-hoc regional reports, while also supporting migration to automate.

  • Coordinate Demand Planning activities for GKAs/RKAs at regional level identifying risks & opportunities for improvement providing feedback loop into Sales & Marketing and Demand Planning Team.

  • Leads Regional STEMs [Short Term Event Management] processes - where is responsible for STEM team setup, ensures STEM team has identified the root cause, develop and implement mitigations, coordinate demand allocation on time, defines communication to stakeholders.


Experience & Qualifications required:

  • Exceptional analytical capabilities with strong command of Excel

  • Proven record of results delivery in a physical and virtual environment

  • Evidence of strong communication & stakeholder management skills

  • Experience with integrated SAP/ERP systems

  • Supply Chain planning experience

  • Knowledge of Planning Tools (ex. APO) is an advantage

  • Knowledge of VBA / Power Bi is an advantage

  • Excellent presentation skills along with PowerPoint knowledge

  • Proactive and goal-oriented approach

  • Fluent English (min. C1)

Number of Vacancies:

Benefits of working at Shell:
  • Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
  • Unique opportunity to fulfill your potential with personal and professional development programs
  • Work in a smart and motivated team within a supportive and inclusive culture with strong values
  • Attractive salary and bonuses
  • Complex medical care and individual life insurance
  • Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
  • Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
  • Opportunity to participate in social and community projects
Shell is an Equal Opportunity Employer

This job is no longer available

Recruitment process for this position has ended.

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  • iconAnalytics & Reporting
  • iconEnglish
  • iconKraków, małopolskie

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