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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
Shell Business Service Centre Kraków - job
Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of six Business Service Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.
Projects and Solutions Delivery Lead
Work location: Shell Energy Campus, Czerwone Maki 85

Job description:

The Projects and Solutions Delivery Lead will support the Contracting & Procurement Downstream (incl. Operations) in contributing to the achievement of the expected level of strategic performance against the CP DS ambitions.

The candidate will provide expertise in various BAU- & project-related planning and process performance activities, like performance/cost/budgeting reporting and its optimization, process management (e.g. via metrics) and its optimization (incl. digitalization), risk management, identification & implementation of improvements, programs & project management, change management, system savviness, engagement/communication expertise.

It’s also expected that above expertise will be underpinned by excellent leadership skills and CI mindset.

Principal Accountabilities:
Planning & Reporting:

  • Actively support planning activities within CP Operations Downstream (including process of target setting, FTE planning, budgeting, forecasting etc.) ensuring alignment with the guidelines and timelines, incorporating appropriate analysis and challenge, with clearly defined accountability for delivery of these plans
  • Together with CP Operations DS Planning & Performance Analyst, work very closely with CP Operations DS Delivery Teams, but also with CP DS Commercial Delivery Leads on all topics related to periodical performance measurement & reporting and ensure Management Information data integrity, quality and timeliness of associated reports
  • Optimize CP Ops DS Planning & Reporting landscape to have it world-class using best available at Shell technology enablers and benchmarking it to external views

Improvement and comms agenda:

  • Actively contribute to CP DS (incl. Ops) data-driven (e.g. using various metrics) improvements opportunities identification, building use/business cases and monitoring of improvements implementation (being in CP Ops DS 2020 agenda)
  • Lead selected projects/programs
  • Contribute to E2E process/system standardization and step outs elimination
  • Continuously explore system opportunities (SAP/Ariba/IM/MI systems) and contribute to CP Downstream End User Experience enhancement

Data improvement and automation agenda:

  • Actively contribute to CP Data strategy implementation & its operationalization (data road map delivery) and to automation/digitalization agenda


  • University degree or equivalent required (preferably in the area of Finance, Procurement)

  • Strong over 10 yrs of professional experience

  • Experience in process designing and its optimization (via standardization, automation, identification & implementation of small/medium/high improvement opportunities resulting from various metrics etc.)

  • Programs & projects management expertise

  • Change/transformation management and implementing solutions in large organizations (on various maturity levels, with global spread etc.)

  • System savviness (esp. SAP, Ariba, but also Power BI, SharePoint etc.) & natural willingness & talent to learn systems

  • Strong leadership & coaching skills

  • Continous Improvement mindset

  • Engagement-communication & stakeholder management skills (esp. in collaboration with senior stakeholders)

  • Great presentation & VM skills

  • Strategic management skills to contribute to multi-years org strategies building and goals/plans linking to those strategies

  • Experience of working in global and virtual roles requiring influencing skills

Number of Vacancies:

Benefits of working at Shell:
  • Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
  • Unique opportunity to fulfill your potential with personal and professional development programs
  • Work in a smart and motivated team within a supportive and inclusive culture with strong values
  • Attractive salary and bonuses
  • Complex medical care and individual life insurance
  • Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
  • Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
  • Opportunity to participate in social and community projects
Shell is an Equal Opportunity Employer

This job is no longer available

Recruitment process for this position has ended.

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  • iconProject Management
  • iconKraków, małopolskie

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