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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: manager/director
Shell Business Service Centre Kraków - job
Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of six Business Service Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.
HSSE Project Manager
Work location: Shell Energy Campus, Czerwone Maki 85

Job description:
We are looking for HSSE management professional with proven track record in a technical operations environment who has the drive, communication and leadership skills required to influence and change people mindsets.

You will lead the implementation of global HSSE projects and initiatives as defined and agreed in the annual Shell Aviation HSSE Plan. You will support implementation of the Shell HSSE Control Framework and ensures full compliance as well as supporting the regional HSSE teams with the full implementation of the Shell Aviation HSSE Management System and acts as the HSSE Training Focal Point regarding HSSE content.

Key accountabilities are as follows:

  • Managing and updating the Shell Aviation HSSE Management system and documentation and ensuring effective implementation in the regions.

  • Developing and implementing HSSE procedures in support of Shell Aviation HSSE Management system e.g. Permit to Work; Hazards and Effects Management Process; Incident Notification and Reporting.

  • Providing support to the Regions on incident investigation and to develop Learning from Incidents to effectively share learning within Aviation and the wider Shell community.

  • Leading HSSE Audits within the business and participate on Group HSSE MS Audits as required.

  • Leading third party Joint Inspection Group (JIG) Joint Venture HSSE Audits as required.

  • Having oversight of the collation, analysis and reporting of HSSE MI data and utilize this information at a global and regional level

  • Acting as an expert in the development of training material for key risk management programmes

  • Participating in relevant industry bodies in order to promote the Shell Aviation approach to HSSE Management and influence continuous HSSE improvement in the aviation refueling business

  • Developing monthly publication of the HSE Leaders Guide, a key communication to site in assisting Site Managers and Supervisors to effectively manage HSSE on site and to promote a positive HSSE culture.

Key Challenges

  • The ability to understand and manage cultural sensitivity in a global role combined with strong Diversity&Inclusion skills.

  • Capability of working closely on technical and commercial matters with other departments e.g. Engineering, Technical Service Team, Regional Operations Managers.

  • The ability to deliver projects with no direct reports.

  • International travel required (approximately 30%).


  • Proven experience in developing HSSE Management Systems and in auditing such systems.

  • Thorough understanding of the HSSE Framework.

  • Knowledge of the Aviation refueling business an advantage.

  • Excellent presentation skills

  • English min. C1

  • Proven ability to manage and deliver strategic projects.

  • Strong analytical skills and the ability to translate information into relevant actions.

  • Experienced in leading incident investigations.

  • Formal training in HSSE tools and techniques including HEMP, Tripod or Causal Learning, Permit to Work systems.

Number of Vacancies:

Benefits of working at Shell:
  • Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
  • Unique opportunity to fulfill your potential with personal and professional development programs
  • Work in a smart and motivated team within a supportive and inclusive culture with strong values
  • Attractive salary and bonuses
  • Complex medical care and individual life insurance
  • Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
  • Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
  • Opportunity to participate in social and community projects
Shell is an Equal Opportunity Employer


  • iconProject Management
  • iconKraków, małopolskie

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