Job Description

In this role, you have the opportunity to

Deploy and improve Authorized Service Providers* (ASP) framework and control Market adherence.

Lead implementation projects with Markets. Manage operational, compliance and financial performance of ASP activities.

You are responsible for

• Ownership of the outsourcing playbook (opportunities identification, workforce management, partner sourcing & onboarding, operational management) to standardize way of working with ASP
• Acting as implementation program manager, creating roadmap with Markets to develop the outsourcing of Service activities in line with AOP and strategy
• Managing the requirements input for capabilities related to ASP toward BPE, Procurements, Q&R and other functions
• Acting as SME; the main point of contact, responsible of escalation, feedback loop between Markets, Businesses and Functions in relation to ASP operational activities
• Working closely with procurement and business marketing to ensure ASP cost structure and value proposition support AOP targets
• Setting daily management structure, dashboards and analytics to ensure visibility of performance related to ASP
• Creating recommendation to develop long term strategic plan related to outsourcing Services

You are a part of

The role will report to Head of Services & Solutions Partnerships.

To succeed in this role, you should have the following skills and experience

• Master Degree in Engineering or commercial
• 10 years’ experience in industry services and/or manufacturing
• Experience in project management, outsourcing with 3rd parties,
• Strong sense on quality related topics, standard and process
• Is able to navigate in a complex matrix organization
• Ability to engage, convince senior stakeholders and work at ground level with operational team. Able to drive change and transform in multicultural environment
• Analytical, understand and use numbers to drive business purpose, can create business case
• Strong team worker, collaborative behavior
• Able to work across the clock, the role include supporting global activities
• Lean advance certification or willingness to pass
• Willingness to travel up to 30%
• Fluent English

In return, we offer you

The unique combination of a critical and challenging role and a creative and empowering office environment. You will be actively encouraged to make improvements, establish best in class service and have a direct impact on the success of Philips on a daily basis.

• Annual bonus based on performance achieved
• Private medical care with option to extend it to family members
• Benefit System cards
• Discount for Philips’ products
• Language courses
• Relocation package applicable for people moving in from outside of Łódź region
• Promotion of healthy lifestyle in the office (fruits twice / week in the office, gym, massage chairs, various events)

Contact

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