Job Description

Philips is a diversified Health and Well-being company, focused on improving people’s lives through timely innovations. As a world leader in healthcare and lifestyle, Philips integrates technologies and design into people-centric solutions, based on fundamental customer insights.

Philips People Services (PPS) is the organization delivering common HR administrative & payroll services to Philips employees, managers and HR business partners, according to world class standards, in line with business requirements, leveraging PPS Centers and cooperating with external partners; thus leading to increased customer satisfaction and lower cost.

Your challenge:

Philips challenges you to use your communication skills to help colleagues from all over Europe with HR related questions. You will be the contact point for General Management, HR managers and Employees. Embrace the challenges of communicating with the employees from different countries, as United Kingdom, Switzerland, France, Germany, Russia, Spain, Italy and others, while working in an international team.

Your are responsible for:

• Processing and updating requests in case management system.
• Escalating cases accordingly to specialists/centre of expertise.
• Answering queries related to HR processes executed in Workday.
• Responsible for hiring & terminating contingent workers in Workday.
• Administrative support for 360 evaluation.
• Adding documentation to employees' electronic files.
• Responsible for running daily results report for Europe.
• Liaising with HR Admins, HR Managers, Reward Partners and line managers in order to investigate particular employees’ cases.
• Support role for line managers to guide on how business processes should be handled by them in Workday in accordance with global guidelines.
• Opportunity to participate in regional/global improvement projects.

You are a part of:

The Philips People Services Center Europe is based in Łódź, Poland and is part of Philips People Services. PPS is the Human Resources Shared Services organization of Philips. A team of HR professionals delivering HR Services to Philips employees and managers at all stages of the career cycle. PPS delivers cost-effective people services by leveraging economies of scale, globalizing processes and simplifying the ways of working, while delivering superior HR experiences by listening and acting on our customers’ feedback

To succeed in this role, you should have the following skills and experience:

• Graduate with Bachelor/Master degree
• Fluent knowledge of English language
• MS Office literacy (Excel, Power Point, Outlook, Conferencing etc)
• Workday system knowledge is a plus
• Detail oriented
• Ability to effectively prioritize and organize workload, multi-task is essential
• Personal integrity when handling confidential information
• Ability to work in a changing environment to meet demanding deadlines and timescales
• Excellent teamwork skills and ability to work independently

In return, we offer you

The unique combination of a critical and challenging role and a creative and empowering office environment. You will be actively encouraged to make improvements, establish best in class service and have a direct impact on the success of Philips on a daily basis.

• Annual bonus based on performance achieved
• Private medical care with option to extend it to family members
• Benefit System cards
• Discount for Philips’ products
• Language courses
• Relocation package applicable for people moving in from outside of Łódź region
• Promotion of healthy lifestyle in the office (fruits twice / week in the office, gym, massage chairs, various events)

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there,you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

Contact

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