from Ukraine
See my story
from Portugal
See my story
from Colombia
See my story
from Italy
See my story
from Mexico
See my story
from Denmark
See my story
beign your career journey with accenture

State Street Bank
State Street Bank
location iconLocations: Kraków
level iconLevel: specialist
Lead Billing Operations Specialist, Officer
Location: Kraków

Your new team

Global Billing Operations as a part of State Street's Finance Division is responsible for end to end client invoicing and reconciliation activities on investment funds. The team provide services for 7 EMEA countries: France, Italy, Netherlands, Germany, Luxembourg, Switzerland and the UK.

Your new role

Lead Billing Operations Specialist is responsible for all non-people management related tasks supervision. He/She will also support Billing Team Manager and/or Senior Billing Team Manager in daily billing process, presentations, process or client service transitions, projects and other assignments related to billing process.

To be successful in the role

You need to have in-depth Accounting / Billing Operations experience and proven client relationship building skills. You need to have an advanced command of German language as this function will coordinate service delivery for German market.


General duties related to this position will include:

  • Supporting Billing Team Manager in monitoring and reporting daily task completeness to Senior Billing Team Manager and/or Operations Manager
  • Ownership of Billing process and identifying gaps and issues, proposing process improvements and leading the change
  • Preparation of reports and information's on billing team performance for Senior Billing Management
  • Supervising complex billing process performed by the team, act as an SME and technical support
  • Act as a central contact point for clients queries related to billing in assigned area


  • At least 6 years of professional experience in financial accountancy, and/or billing area
  • Extensive knowledge of accounting processes and accounting systems with special focus on billing area
  • Advanced command of German (B2/C1 level required)
  • Advanced English language skills (B2/C1 level required)
  • Well-developed client relationships building and client service skills
  • Very good numerical and analytical skills
  • Proficiency in MS Office tools


  • Employee savings plan;
  • Premium life insurance package;
  • VIP medical package;
  • Multisport card
  • International operating environment;
  • Language classes;
  • Soft skills trainings;
  • Technical workshops;
  • Development sessions with a mentor;
  • Diversity of opportunities across a range of challenging and highly complex activities;
  • Technical or leadership career pathway
About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer.


  • iconBanking
  • iconEnglish
  • iconKraków, małopolskie

Company profile

  • About us
  • Job offers (100)

selected offers

Do you want to be always up to date?

Create job alert and start getting similar offers directly to your mailbox!