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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: manager/director
Shell Business Service Centre Kraków - job
Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of six Business Service Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.
Global HSSE Manager
Work location: Shell Energy Campus, Czerwone Maki 85

Job description:

We are looking for experienced HSSE Manager to drive Global Aviation safety and assurance, someone who is able to go beyond the statements and make an impact that matters. This is a unique opportunity to join growing Aviation representation in Shell Kraków

Shell Aviation is a vibrant, customer-oriented, challenging and profitable business, it provides refuelling operations at Airports at over 100 locations across the globe through own operations, agents and 3rd party contractors. Operations is about delivering safety, operational excellent and customer delivery to wide range of airlines as well working closely with airports.

On the role you will

  • Own global implementation of the Control Framework and Shell Aviation (SAV) HSSE, you will be also responsible for implementation of Shell's safety and control management system requirements across SAV’s network of fixed facilities and Into-Plane services, both Shell managed and joint operations.

  • Be a leader and champion for globally led Hearts and Minds initiatives across the SAV organization.

  • Work with Group, Global Commercial, external HSSE professionals and the regional HSSE Managers to identify HSSE Best Practices and opportunities to continuously improve HSSE performance and the Global Center of Excellence works through the regional teams to implement updates to policies and programmes.

  • Oversee HSSE Auditing program of operational sites to identify gaps and drive gap closure.

  • Work with 180 locations across the globe, manage different contracts set up, embraces operations and building safety plan based on competence, culture and compliance

  • Lead, coach and manage a team of senior HSSE experts (up to 10)

  • Participate in scheduled audits

  • Ensure alignment of SAV processes and procedures with changes to the Group Control Framework.

  • Strongly focus on Hearts and Minds behaviours at the front line including tapping into ideas for HSSE improvements and delivering on these.

  • Identify opportunities for HSSE continual improvements in terms of processes / systems

Role may require global travel, time away from home and management of travel arrangements.

​Airport Location: ~850
SAV Staff: ~1200


  • HSSE management professional with >10 years proven track record in a multinational environment. An individual, who has the drive, communication and leadership skills required to influence and change people mindsets.

  • HSSE related or technical degree qualification

  • Strong leadership and commitment and genuine deep commitment and authenticity around drive to HSSE improvement focused on asset integrity, operational compliance & assurance and frontline behavioral safety

  • Proven track record in being able to work with effectively with third parties such as JVs or as a representative on an industry bodies

  • Proven ability to lead and support of delivery of complex change projects.

  • Sensitivity to cultural differences and the ability to work with and through varying cultural approaches to achieve optimal global goals

  • Formal training in HSSE tools techniques, especially HEMP, Tripod methodology, casual learning & Safe Systems of Work

  • English fluent with excellent written and verbal presentation skills (min. C1)

Benefits of working at Shell:
  • Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
  • Unique opportunity to fulfill your potential with personal and professional development programs
  • Work in a smart and motivated team within a supportive and inclusive culture with strong values
  • Attractive salary and bonuses
  • Complex medical care and individual life insurance
  • Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
  • Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
  • Opportunity to participate in social and community projects
Shell is an Equal Opportunity Employer


  • iconHuman Resources
  • iconEnglish
  • iconKraków, małopolskie

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