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Citi & Citi Handlowy
Citi & Citi Handlowy
location iconLocations: Olsztyn
level iconLevel: specialist
Citi is more than a global financial services company. It's an engine for progress. We serve 200 million customers in more than 160 countries, providing support to individual, corporate, government and institutional clients. Our clients choose us for a global footprint, market positon, in-country relationships and the full range of solutions on offer. In Poland we operate within two legal entities Citibank Europe plc and Bank Handlowy w Warszawie S.A.
Trade Service Specialist
Work place: Olsztyn

Trade role is to provide high quality service to our internal and external customers by ensuring that their expectations are continually met, offering uniformly high standards as well as support the expansion of the trade business:


  • Manage and monitor global transactions for clients
  • Handling incoming queries and proactive notifications for clients
  • Maintain regular proactive calls and updates
  • Producing reports/dashboards to monitor projects quality and progress
  • Extracting data from source systems and other data store
  • Coordinate and provide support to all EMEA country trade initiatives
  • Build a strong relationship with all stake holders e.g. product, sales, compliance
  • Ensure strong focus on risk and control activities


  • Fluent English (written and spoken)
  • Should be comfortable with MS Office (especially Microsoft Excel)
  • Strong communication skills
  • Good time management and prioritization skills
  • Analytical skills
  • Strong customer focus
  • Attention to detail
  • Excellent decision making skills

We offer:

  • A unique package of social benefits, including: MultiSport card, private medical care, group insurance, pension program and discounts at many gastronomic and cultural points throughout Poland
  • Possibility to work from home
  • Access to free training platforms, developing competencies and individual interests
  • Organization of many events supporting integration of departments
  • Possibility to develop soft skills for public appearances within the official Citi Toastmasters Club
  • Work in an international environment allowing broad business knowledge and practical use of English
  • Internal development and mobility programs
  • Fruit, juice and coffee
  • Work in a harmonious team
Please be informed that we will contact selected candidates only.

Citi and Citi Handlowy are registered trademark of Citigroup Inc., used under license. Citigroup Inc. and its subsidiaries are also entitled to rights to certain other trademarks contained herein.
Bank Handlowy w Waszawie S.A

This job is no longer available

Recruitment process for this position has ended.

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  • iconAnalytics & Reporting, IT
  • iconEnglish
  • iconOlsztyn, warmińsko-mazurskie

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