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Citi & Citi Handlowy
Citi & Citi Handlowy
location iconLocations: Warszawa
level iconLevel: manager/director
Citi is more than a global financial services company. It's an engine for progress. We serve 200 million customers in more than 160 countries, providing support to individual, corporate, government and institutional clients. Our clients choose us for a global footprint, market positon, in-country relationships and the full range of solutions on offer. In Poland we operate within two legal entities Citibank Europe plc and Bank Handlowy w Warszawie S.A.
EMEA Business Office Manager
Work place: Warszawa

Key responsibilities:

Lead the operational and administrative activities for the EMEA Citi Private Bank Operations and Technology (CPB O&T) organization, which includes:

  • Supporting and serving as a trusted advisor to the EMEA CPB O&T Head and management
  • Oversight of EMEA financials and headcount forecasting and planning, delivering strong financial management discipline
  • Acting as a main point of contact for all EMEA corporate partners including Finance, Procurement, HR, Recruitment, Legal, Risk & Controls, etc.
  • Identifying opportunities and risks; creating and executing on plans to address
  • Partner closely with CPB O&T Business Managers and Product/Function Heads on EMEA related items
  • Support operational and technology initiatives implementation across region
  • Performing role of Business Manager for certain global function on top of regional assignment
  • Partner with EMEA technology managers to develop and maintain their book of work, using Citi’s PTS-W (Portfolio Tracking System-Workspace) to help manage financials and Headcount control, including program/project resource and spend forecasts, actuals, variance reporting, and program closure.
  • Provide transparency of CPB O&T with all key stakeholders through effective communication via activities such as town halls, organization announcements, management reporting, etc.
  • Drive resource and location strategy for the region, including the management of all hiring activities
  • Identify and implement efficiencies to improve the organization


  • Preferably with 8 -10 years of experience.
  • Excellent communications skills. English mandatory – very good written and spoken.
  • Experience in financial reporting and budgeting
  • Strong multitasking abilities
  • Proven ability to build relationships and partnerships
  • Ability to work with senior managers and hold people accountable without formal authority
  • Understanding of complex work environment
  • Team Player and Self-motivator
  • Good analytical skills
  • Proficient in MS Excel and PowerPoint
  • Experience in project management/project management office a plus

We offer:

  • Significant senior management exposure, opportunity to work with experienced professionals located worldwide
  • Developing opportunities and challenging assignments
  • Attractive and stable employment conditions
  • Social benefits (medical care, Benefit System, life insurance, pension scheme)
  • Flexible working hours
  • Partial Remote work possible
Please be informed that we will contact selected candidates only.

Citi and Citi Handlowy are registered trademark of Citigroup Inc., used under license. Citigroup Inc. and its subsidiaries are also entitled to rights to certain other trademarks contained herein.
Bank Handlowy w Waszawie S.A


  • iconAnalytics & Reporting
  • iconEnglish
  • iconWarszawa, mazowieckie

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