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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
Shell Business Service Centre Kraków - job
Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of six Business Service Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.
Splunk Security Specialist
Work location: Shell Energy Campus, Czerwone Maki 85

Job description:

The IRM Investigation Platform is of critical importance to Shell, it’s a cornerstone of our Cyber Defence strategy and the Cyber Defence Team (CDT). The scope of IRM IP Monitoring continues to grow, with onboarding of NICs, New Energy ventures, and new technology components. Availability, stability and overall performance of the platform are key to the Cyber Defence team to ensure timely, rapid detection and response.

In the current corporate climate, there is a requirement for a Splunk Security Specialist. Due to an overwhelming integration of Software, Hardware, IOT & Digital Technology Automation, it is necessary to keep Security Procedures under control. With the enhanced ability to monitor and analyse machine generated big data, it is possible to maintain efficiency with respect to, Intrusion Detection & Cyber Security related aspects of the business.
The Splunk Security Specialist will work with the IRM IP team, and be responsible for designing, developing, testing & if necessary, deploying applications for data collection, aggregation, analysis as well as visualization.

Key Responsibilities are:
  • Work alongside Platform Delivery & Demand Management to deliver projects on time
  • Coordinate between various teams across Shell International BV.
  • Work closely with Scrum Masters, TA & Developers
  • Ensure integration between Shell and Developers teams



• Client facing experience
• Experience in working closely with delivery and support teams
• Experience in working within a Service Management environment
• Analytical skills and problem-solving ability
• Experience with Agile


• Very strong skills with Splunk including strong ability to architect, design and deploy in Enterprise environments
• Skills in all relevant functions of Splunk, ES, SOC integration
• Skills in conceptualizing, designing and building dashboards using Splunk
• Hands on skills on automation and response features and associated configuration aspects (Phantom)
• Sound knowledge of security incident analysis tool incident workbench
• Provide technical initiative for Splunk (SIEM) to support security operations teams when needed
• Strong experience in migration of SIEM platforms to Splunk for security monitoring
• Skill in integration of Splunk with various threat intelligence sources
• Knowledge of other SIEM platforms and their architecture
• Conduct proof-of-concept reviews for new security products & Splunk integration
• Prepare reports, summaries, and other forms of communication that may be both internal and client facing
• Work / Guide on scripting tools, like Python, Perl, Bash

Unique Skills & Requirements not required but considered an advantage:

• Strong verbal and written communication skills
• Experience in working with security stakeholders and other senior security leaders
• Interface with client stakeholders on technical requirements to improve and assist in building & maintaining the Splunk platforms
• Effectively communicate/present security concepts with both technical and non-technical individuals

Number of Vacancies:

Benefits of working at Shell:
  • Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
  • Unique opportunity to fulfill your potential with personal and professional development programs
  • Work in a smart and motivated team within a supportive and inclusive culture with strong values
  • Attractive salary and bonuses
  • Complex medical care and individual life insurance
  • Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
  • Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
  • Opportunity to participate in social and community projects
Shell is an Equal Opportunity Employer


  • iconIT
  • iconKraków, małopolskie

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