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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
Shell Business Service Centre Kraków - job
Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of six Business Service Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.
Senior Business & Systems Analyst
Work location: Shell Energy Campus, Czerwone Maki 85

Job description:

In this role you will drive standardization and production of PAR (FP&A) deliverables such as Management Information, Forecasts and Business plans leveraging PowerBI, PowerQuery/DAX, Excel for regional and global business segments.

  • Pilot and embed innovative solutions for PAR that leverage new technologies to make PAR delivery more efficient and effective

  • To be successful in this role you need to have a passion and curiosity for technology and for improvement. You will have the space to make an impact by driving improvement in excellence across the FP&A processes our team delivers.

  • You will pilot and embed innovative solutions for PAR that leverage new technologies to make PAR delivery more efficient and effective

  • Contribute to preparation of the annual Business Plan and related assessments to together ensure a sound submission, including operational, economic and financial KPIs

  • Develop productive relationships with key stakeholders, to deepen team's understanding and resolution of underlying issues within the Results and Plan

  • Responsible for MI Repository of the respective businesses and implementation of fit for purpose MI.

  • Identify opportunities in the Businesses on new solutions that could be deployed to create efficiencies, provide insights and contribute to Touchless MI Strategy

  • Strong understanding of Data and Systems should be able to articulate the data requirements, interconnectivities of different sources, hierarchies and mappings for the Business.

  • Provide ad-hoc deep dive analysis on KPI performance that utilizes the individuals deep understanding of the interactions of core financial indicators and their relationship to the underlying business

  • Coordinating the delivery of complex sets of PAR products in a matrix environment AND identifying then implementing opportunities to standardize / make linkages between these deliverables.

  • Building a funnel of technical automation solutions that will drive PAR efficiency and leading projects to ensure their successful implementation.

  • The nature of the PAR process does result in periods of peak workload and all team members are expected to contribute and demonstrate flexibility, so that all key milestones are met, and deliverables submitted.

  • The sensitivity of working with most confidential, market-sensitive data


Experience with continuous improvement (especially Lean) and change management is important and will be developed
• Mindset to drive true global standards in a customer centric way
• Technical capabilities in automation and data management or the aptitude to develop these skills.
• professional qualification such as CIMA or ACCA - or demonstrate recent progress to obtaining your qualification.
• Self-starter with a track record of performance and pro ven ability to deliver quality results under significant time pressure and to tight deadlines
• Strong interpersonal & leadership skills with personal confidence to quickly build credibility, respect and rapport;
• Strong communication skills, and ability to complex raw data into understandable key messages & & insights
• Strong analytical and numerical skills
• Evidence of external focus and understanding of the energy industry, competitors, suppliers and markets is helpful
• Able to work across organizational boundaries with a diverse group of colleagues and stakeholders at multiple levels in the organization

Number of Vacancies:

Benefits of working at Shell:
  • Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
  • Unique opportunity to fulfill your potential with personal and professional development programs
  • Work in a smart and motivated team within a supportive and inclusive culture with strong values
  • Attractive salary and bonuses
  • Complex medical care and individual life insurance
  • Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
  • Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
  • Opportunity to participate in social and community projects
Shell is an Equal Opportunity Employer


  • iconAnalytics & Reporting
  • iconKraków, małopolskie

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