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HEINEKEN Global Shared Services
HEINEKEN Global Shared Services
location iconLocations: Kraków
level iconLevel: specialist
Senior Change Specialist
Senior Change Specialist

In HEINEKEN Kraków (HEINEKEN Global Shared Services) our success absolutely depends on the great people who work with us. We are looking for Finance & Accounting professionals, ready to „WOW” the world by expertise, passion and pride to be green. Our employees can develop in the following areas: Purchase to Pay, Order to Cash, Record to Report, Business Performance Management, Accounting, Reporting & Consolidation, Support functions.

HEINEKEN is a proud independent global brewer, committed to surprise and excite consumers with its brands and products everywhere. The brand that bears the founder's family name - Heineken® - is available in almost every country around the globe and is the world's most valuable international premium beer brand. Our company is present in over 70 countries, operates more than 160 breweries and markets more than 250 brands.

HEINEKEN Krakow is the most Vibrant Workplace – Poland in the Central and Eastern Europe Business Services Awards 2020!

Your responsibilities would include:
  • supporting development and implementation of the Change Management strategy in line with overall HGSS strategy
  • identifying the most expected and potential points of reluctance to change
  • supporting developing counter strategies to reduce the unwillingness and address the doubts and uncertainty surrounding to foster a positive acceptance of change
  • supporting creation and implementation of change approaches and communication plans that: maximise buy-in for the change, support managing and mitigating the impact of change plans on employees and organisation, minimise resistance to increase the benefit realisation and value creation and maximise employee awareness and adoption
  • supporting Change Manager in building Change Management CAPABILITIES in the organisation by knowledge sharing, designing good practice materials and delivering trainings
  • Securing ALIGNMENT and INTEGRATION of change management activities into overall programme/project plan
  • driving the EMBEDDING OF CHANGE into sustainable standing organisation (linked to culture)
  • identifying STAKEHOLDERS at all stages and levels of the change projects and define an effective stakeholder engagement plan
  • collaborating and engaging actively with Communication, Learning and Development, Organisational Development and HR Business Partner colleagues
  • being a change management AMBASSADOR and propagate the change community as well as the change thinking

You are a good Candidate if:
  • you have minimum of 3 years’ experience in change management or change related areas, such as HR, Corporate Relations, programme management or business in an international environment
  • you show successful running, coordinating or key contribution to a medium to large size and complexity organizational changes
  • you have experience and knowledge of change management principles, methodologies and tools
  • you show familiarity with programme management approaches, tools and phases of the programme lifecycle
  • you own a solid understanding of how people go through a change and the change process
  • you have at least 3 years of experience in SSC/BPO environment
  • you own excellent Excel/Power Point skills
  • you have communication skills
  • you have fluency in English, additional European language is a plus
Nice to have:
  • you are able to work effectively and build relationships at all levels in an organisation
  • you are flexible and adaptable; able to work in ambiguous situations, dealing with complexity and time pressure
  • you are able to spar and challenge on senior level
  • you show critical business expertise and understanding of organisational issues and challenges

Events and benefits:
Private Medical
Sodexo card
Life insurance
Referral program
Local and global
job opportunities
ACCA Approved
Events and benefits:
  • Private Medical Healthcare
  • Performance bonus
  • Sodexo card
  • Life insurance
  • Referral program
  • Development opportunities
  • Local and global job opportunities within HEINEKEN
  • ACCA Approved Employer


  • iconMarketing & PR
  • iconKraków, małopolskie

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