The Business Continuity Management Analyst is a developing professional role. In this role, you will apply analytical thinking and knowledge of data analysis tools and methodologies, as well as integrate in-depth specialty area knowledge with a solid understanding of industry standards and practices. Moreover, you will deal with variable issues with potentially broader business impact and apply professional judgment when interpreting data and results, as well as break down information in a systematic and communicable manner. Quality and timeliness of service you provide, will affect the effectiveness of own team and other closely related teams.

Therefore, this role requires attention to detail when making judgments and recommendations based on the analysis of factual information. Developed communication and diplomacy skills are also required in order to exchange potentially complex/sensitive information.

Responsibilities:

• Provide guidance to Application Development and Support teams on CoB Testing Strategy and Compliance with Citi’s CoB Policy/Standards particularly with regards to future emerging technologies and existing but less mature technologies including Cloud, Robotic Process Automation, Blockchain, etc.

• Gain a strong understanding of Citi CoB Policy and provide appropriate consultation to technology and business areas about options for resolution

• Prepare CoB related presentations and provide materials for various fora

• Provide support at the time of a disaster/event.

• Face off to senior management and technology control teams. Provide continuous test program monitoring, reporting and key program initiatives

• Liaison with a testing team and provide oversight & support for end to end applications testing for datacenter tests, technical rooms tests, volume tests and supplier DR tests.

• Ensure technology plans are updated and tested to meet program requirements.

• Manage and Advise Technology organizations on completion of Application Recovery Plans to comply with Citi’s standards and best practices

• Provide support with Clients’ Due Diligence Testing enquiries

• Provide Testing Evidence and on occasion face off to Auditors, Regulators, Clients and inter-affiliate entities

• Coordinate denial-of-access/Work Area Recovery tests and ensure compliance with corporate policy

• Occasional Project Management of key DR or BCM initiatives

• Provide oversight for Technology Corrective Action Plans includes ensuring implementation of remediation

• Complete all tasks in connection with the organization’s activity but not detailed in the current job description, charged by the direct or matrix managers

Requirements:

• 1+ year work experience preferably in business continuity management or IT, preferably in financial services

• Strong technical aptitude/background

• Strong interpersonal skills, with experience in interacting with a multicultural staff at all levels within the organization.

• Strong understanding of technologies supporting large global banks

• Understanding of recovery strategy development and insight into industry best practices

• Disaster Recovery/Business continuity and audit/compliance/controls experience a plus

• Excellent English written and verbal communication skills

• Advanced user proficiency in Microsoft Office products

• Strong analytical skills

• Excellent organizational, planning and prioritization skills

• Production support or SA experience a plus

• Ability to analyze data with Python a strong plus

In return we offer:

• Attractive conditions of employment and benefits.

• Opportunity to work in diverse and inclusive environment

• Collaboration with a high quality team in a challenging areas

• Exposure to a wide range of internal stakeholders as well as to senior management

• Great place to work

• Work with new technologies

• Many different learning opportunities

• Flexible working environment