Data & Document Specialist – Fees Management

Poland

Operations

Group Functions

Job Reference #

219228BR

City

Wroclaw

Job Type

Full Time

Your role

Are you well organized with an eye for detail? Do you have a high client service orientation and risk awareness? We’re looking for someone like that to:

– Handle management of custodian fees, including but not limited to: fees allocation, managing tariffs on client accounts, charging fees, fund accounting, cash reconciliation
– store appropriate evidence corresponding to data in the system
– ensure high quality and timely delivery of all tasks
– provide excellent customer service and support to client advisors
– capture client static data based on client and front office documentation
– contribute to continuous improvement of processes and services
– use a product and front-to-back process knowledge to support highly structured or non-standard transactions

Your team

You’ll be working in the Securities Processing & Client Administration team in Wrocław. We deliver outstanding service to the Wealth Management UK business and ensure client satisfaction is on the highest level. We also drive improvements to the overall client experience by working with other areas of the Bank to ensure a seamless service. Desk coverage on a rotating shift between 8am and 7pm.

Your expertise

You have:
- experience in the finance & banking area
– university degree
– strong communication, influencing and relationship building skills
– excellent attention to detail and accuracy
- ability to analyze and interpret large amounts of data and complex information.

You are:
– motivated, self-directed and driven as well as adaptable and able to work across teams and functions
– solution driven and able to go an extra mile to get things done
– comfortable working independently, as well as in a team-oriented, collaborative environment
– fluent in English, both spoken and written
– keen to serve the client through a team approach, drawing upon the know-how of other specialists but also reliable when working independently, with sound judgement for when to escalate issues.

About us

Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That's what we do. And we do it for private and institutional clients as well as corporations around the world.

We are about 60,000 employees in all major financial centers, in more than 50 countries. Do you want to be one of us?

Join us

We're a truly global, collaborative and friendly group of people. Having a diverse, inclusive and respectful workplace is important to us. And we support your career development, internal mobility and work-life balance. If this sounds interesting, apply now.

Disclaimer / Policy Statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.