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Capgemini Poland
Capgemini Poland
location iconLocations: Kraków
level iconLevel: specialist
Finance and Accounting Process Specialist with French

Who are we looking for?

  • Very good English and French language (both written and spoken)
  • Experience in financial area (C2C/P2P/R2R) is a must
  • Very Good analytical and problem solving skills, attention to detail
  • Strong interpersonal skills and proactive approach
  • Very good Customer Service skills and client-focus attitude
  • Ability to work effectively under time pressure and with deadlines

What will you do?

Acting as a Process Specialist in F&A team. The role purpose is also interacting with the Client on a daily basis via phone and email, cooperating with other delivery team members, sharing knowledge and expertise and ensuring that the documentation is up to date.

Main Responsibilities
• Deliver high quality, professional proactive Service Client, within agreed SLA
• Resolve complex queries and handles sensitive individual cases across processes
• Actively work on solving issues in day-to-day work
• Share knowledge and best practices among the team
• Identify issues and use the agreed escalation route
• Provide reports on request, analyzing them and drawing conclusions if needed
• Make sure the procedures are understood and being followed by other team members
• Establish and maintains a good relationship with clients at all levels
• Participate in operational calls if required
• Maintain a proactive working attitude towards the clients.
• Provide Customer specific trainings for new hires and advise less experienced employees

What we offer?

Atmosphere

  • Working with great people and in legendary atmosphere
  • No formal dress code
  • Annual family picnics
  • Unforgettable integrational events
  • Employee volunteering opportunities and interesting CSR projects
  • We value and respect diversity in terms of gender, nationality, roles, age, interests
  • Internal celebration initiatives: Children's Day, St. Nicholas Day and many more
  • Supporting employees' hobbies: Business Run, e-sport games, basketball, volleyball

Development

  • Development in expert or leader competencies
  • Broad training offer with possible co-funding
  • Access to MIT Sloan Management Review Polska knowledge base
  • Introduction plan for new employees and Buddy Initiative
  • A wide range of instructor-led and e-learning trainings
  • Co-financing for post-graduate studies and courses
  • Many companies under one roof / internal headhunters
  • Internal development events: conferences, meetings, communities
  • Education First platform for learning English online

Benefits

  • Contract of employment for an indefinite period
  • Bonuses, including those for new employees recommendation
  • Additional life insurance
  • Access to MyAudiobooks - Entertainment and personal growth in audio version
  • Attractive package of extra benefits of your choosing (fitness, gym, cinema, etc.)
  • Disability inclusion, assistive technologies, reasonable accommodations
  • Private medical care for you and your family
  • Bicycle parking and carpooling options
  • Free coffee, water, milk and wide range of teas
  • Anti-smog plants in offices
  • Car leasing

About us

Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.

Details

  • iconFinance & Accounting, BPO/SSC
  • iconEnglish, French
  • iconKraków, małopolskie

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