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location iconLocations: Wrocław
level iconLevel: specialist
Senior Business Analyst - Digital Client Experience

Senior Business Analyst - Digital Client Experience


Business development, Product Management and Development

Global Wealth Management

Job Reference #




Job Type

Full Time

Your role

Are you excited by the power of digital technology to drive better client experiences? Are you an analytical thinker? Can you translate data into recommendations to change, impact, and enhance the digital client experience within a large organization?

We're looking for someone with these qualities who can:

• support the Digital Strategy and Execution team through diligent work in the Digital Lab and Factory to define, analyze, and prioritize the features and functionality of a digital wealth management platform
• collaborate with experience design team to define and build features and functionality through UX flows, wireframes, and prototypes
• collaborates with product owners, experience design, and platform delivery teams to ensure effective and efficient design and delivery of the digital customer experience
• authors stories in the agile framework (writing skills required)
• support business owners, customer research team, and stakeholders in defining features and functionality of their digital platform
• support estimation and prioritization of features based on analysis and assessment of customer and business value
• support planning and creation of product roadmap and release plan
• collaborate with technology team to define data and architecture requirements

Your team

You’ll be working in the Digital Lab and Factory team within the Digital Strategy & Platforms (DS&P) team in Weehawken, NJ, but the role is based in Wroclaw. The Digital Lab and Factory was founded in 2018 as an agile-based, user-centric center of excellence that is run in partnership between the business and the technology organizations at UBS.

Your expertise

• proven experience in business or system analyses, preferably in financial or banking sector
• experience with Scrum or other Agile practices
• understanding of how digital experiences, digital platforms, and underlying technologies are developed
• ability to define user stories from high level features, and facilitate them through design and development iterative processes
• understanding of how to build the right features through the lens of customer desirability, business viability, and technology feasibility
• familiarity with mobile and web platforms
• strong business skills including strong communication skills
• driven and excited by challenge and change – ready to roll up your sleeves to get the job done
• intellectually curious and willing to challenge the status quo
• comfortable working independently, as well as in a collaborative environment
• experience in wealth management and wealth management platforms, including advisor tools, account aggregation tools etc. - nice to have

About us

Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That's what we do. And we do it for private and institutional clients as well as corporations around the world.

We are about 60,000 employees in all major financial centers, in more than 50 countries. Do you want to be one of us?

Join us

We're a truly global, collaborative and friendly group of people. Having a diverse, inclusive and respectful workplace is important to us. And we support your career development, internal mobility and work-life balance. If this sounds interesting, apply now.

Contact Details

UBS Recruiting Poland

Disclaimer / Policy Statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Please submit your application in English

You are kindly requested to include the following clause in your application: "Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie pracy dla potrzeb procesu rekrutacji zgodnie z ustawą z dnia 27.08.1997r. Dz. U. z 2002 r., Nr 101, poz. 923 ze zm."


  • iconAnalytics & Reporting
  • iconEnglish
  • iconWrocław, dolnośląskie

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