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Citi & Citi Handlowy
Citi & Citi Handlowy
location iconLocations: Warszawa
level iconLevel: specialist
Citi is more than a global financial services company. It's an engine for progress. We serve 200 million customers in more than 160 countries, providing support to individual, corporate, government and institutional clients. Our clients choose us for a global footprint, market positon, in-country relationships and the full range of solutions on offer. In Poland we operate within two legal entities Citibank Europe plc and Bank Handlowy w Warszawie S.A.
Compliance AML Execution Intermediary Analyst - QA SME
Work place: Warszawa

Job purpose:

Responsible for review and evaluation anomalous activity alerts/cases that are disposed by Financial Intelligence Unit Analysts as a control to ensure accuracy, completeness and compliance with regulatory, internal/external audit requirements and policy/procedural requirements. This role is responsible for ensuring individual adherence to defined quality standards/core competencies that are required in FIU case monitoring and investigation.


  • Acts as a Subject Matter Expert on the day to day process of conducting quality review of FIU analysts work
  • Provides QA independent feedback summary and compiles the outcome of reviews using case evaluation procedure, standard QA metrics and Monthly Feedback Loop meetings
  • Provides after-review best practices feedback to FIU analysts
  • Ensures that the Quality Assurance process is executed in adherence with global standard policies and procedures, using global standard tools
  • Keeps regular interactions with global QA Team in order to exchange the standards on QA Program and keep consistency in QA execution
  • Operates within agreed business SLAs and confidentiality standards
  • Ambassador of best practices and facilitator of knowledge of money laundering risk
  • Proactive participation in projects and supporting implementation of new products and processes
  • Adherence to all global Citi standard policies and procedures
  • Constantly improves individual and team’s work based on Monthly Feedback Loop meetings outcome
  • Assists Global FIU Procedures & Training team in the development and delivery of training sessions for existing analysts, team leads, new hires and other personnel on the quality assurance process


  • 2 years of AML Experience, experience as Senior Analyst role with successful track records
  • Subject matter expert in AML regulations, systems and reports
  • Proficient in Windows applications (Word, Excel, Outlook, etc)
  • Computer Literacy
  • Recorded high performance in quality and quantity
  • Analytical thinking
  • Organized, disciplined and highly responsible
  • Demonstrated initiative and creativity in problem solving
  • Demonstrated ability to work independently, interact effectively with different levels of management
  • Participation and leading initiatives and/or projects
  • High performance ratings
  • Excellent communication skills
  • Fluent knowledge of English
Please be informed that we will contact selected candidates only.

Citi and Citi Handlowy are registered trademark of Citigroup Inc., used under license. Citigroup Inc. and its subsidiaries are also entitled to rights to certain other trademarks contained herein.
Bank Handlowy w Waszawie S.A


  • iconAnalytics & Reporting
  • iconEnglish
  • iconWarszawa, mazowieckie

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