Job purpose:

Responsible for review and evaluation anomalous activity alerts/cases that are disposed by Financial Intelligence Unit Analysts as a control to ensure accuracy, completeness and compliance with regulatory, internal/external audit requirements and policy/procedural requirements. This role is responsible for ensuring individual adherence to defined quality standards/core competencies that are required in FIU case monitoring and investigation.

Responsibilities:

• Acts as a Subject Matter Expert on the day to day process of conducting quality review of FIU analysts work
• Provides QA independent feedback summary and compiles the outcome of reviews using case evaluation procedure, standard QA metrics and Monthly Feedback Loop meetings
• Provides after-review best practices feedback to FIU analysts
• Ensures that the Quality Assurance process is executed in adherence with global standard policies and procedures, using global standard tools
• Keeps regular interactions with global QA Team in order to exchange the standards on QA Program and keep consistency in QA execution
• Operates within agreed business SLAs and confidentiality standards
• Ambassador of best practices and facilitator of knowledge of money laundering risk
• Proactive participation in projects and supporting implementation of new products and processes
• Adherence to all global Citi standard policies and procedures
• Constantly improves individual and team’s work based on Monthly Feedback Loop meetings outcome
• Assists Global FIU Procedures & Training team in the development and delivery of training sessions for existing analysts, team leads, new hires and other personnel on the quality assurance process

Requirements:

• 2 years of AML Experience, experience as Senior Analyst role with successful track records
• Subject matter expert in AML regulations, systems and reports
• Proficient in Windows applications (Word, Excel, Outlook, etc)
• Computer Literacy
• Recorded high performance in quality and quantity
• Analytical thinking
• Organized, disciplined and highly responsible
• Demonstrated initiative and creativity in problem solving
• Demonstrated ability to work independently, interact effectively with different levels of management
• Participation and leading initiatives and/or projects
• High performance ratings
• Excellent communication skills
• Fluent knowledge of English