from Ukraine
See my story
from Portugal
See my story
from Colombia
See my story
from Italy
See my story
from Mexico
See my story
from Denmark
See my story
beign your career journey with accenture

Citi & Citi Handlowy
Citi & Citi Handlowy
location iconLocations: Warszawa
level iconLevel: specialist
Citi is more than a global financial services company. It's an engine for progress. We serve 200 million customers in more than 160 countries, providing support to individual, corporate, government and institutional clients. Our clients choose us for a global footprint, market positon, in-country relationships and the full range of solutions on offer. In Poland we operate within two legal entities Citibank Europe plc and Bank Handlowy w Warszawie S.A.
IT System/Business Analyst
Work place: Warszawa

This position is within the Citi Private Bank Operations and Technology Department. Candidate will be part of a Global data team that will deliver data-centric programs and projects across the Private Bank. This role will participate in the in the full project lifecycle of critical data related projects – from development to maintenance of solutions. The ideal candidate will have an understanding of all aspects of the product lifecycle and a background in the technology used to build it, but whose focus will be on business analysis, requirements gathering and defining optimal solutions.

Key Responsibilities:

  • Developing a clear understanding of project Business Requirements
  • Writing and maintaining Business/Functional Requirements Documents
  • Prepare Functional Requirements & Design Document in collaboration with various internal stakeholders
  • Acting as a “translator” between the business, Change and Operation & Technology Teams
  • Working with engineers to find synergistic and scalable solutions to the business problem
  • Explain overall requirements to various Applications Owners and engaged in cross review of functional requirements
  • Use data modelling practices to analyse your findings and create suggestions for strategic and operational improvements and changes
  • Working with stakeholders at all levels as defined by the individual project
  • Assisting with integration and acceptance testing
  • Supporting the development of training and implementation material
  • Providing support during and post implementation
  • Developing project plans and providing project management assistance
  • Communicate with colleagues to understand the needs of departments
  • Key Stakeholder management with various internal customers, partners, and internal and external suppliers
  • Working with users, business analysts, and developers to understand user and system requirements
  • Assisting the QA team in generating scenarios for effective and thorough testing
  • Delivering material/presentations to Senior Management, internal and external clients
  • Ensure System designs and solutions are as per Citi policies, and procedures and guidelines

Development Value:

  • Significant senior management exposure, opportunity to work with experienced professionals located worldwide
  • Excellent opportunity to understand alternate data platforms and how they serve various banking initiatives


  • Minimum 4 years of experience as Business Analyst, or related Banking IT experience
  • Minimum 3 years of experience as system analyst in software development projects
  • Product development techniques and methods
  • Understanding of systems engineering and technical database concepts
  • Experience in typical private banking products such as Loans, Deposits, Mortgages, Fund Transfers, Client Reporting, Tax, Capital Markets, trust will be an added value
  • Familiarity with Project Management (Requirement management, Risk Management, Resource Management, Project Integration Management etc.)
  • Exposure to various SDLC methodologies
  • Familiar with various project management tools (JIRA, SharePoint etc.)

Required Skills:

  • Strong communication skills, ability to explain business requirements in a clear and concise manner to various stakeholders (supplier, partners, management etc.) in various forum
  • Self-motivated and a team player that works well with individuals and thrives in a complex, global organization
  • Ability to build relationships and negotiate solutions while liaising between business, operations, technology
  • Ability to work in challenging, demanding and strict regulatory timelines
  • Written and verbal English communication, including technical writing skills
  • Leadership

We offer:

  • Stability of employment and growth opportunities globally within Citigroup
  • Growing business area of Technology domain in Citi Private Bank
  • Work for a well-recognized company;
  • Participation in charity, sports, and cultural events at Citi (CitiClub team-building trips, e.g. skiing, canoeing, and sailing events; volleyball team, choir etc.)
  • Attractive development package including a wide range of training opportunities and a mentoring program, co-financing of professional certifications
  • Benefit package: favourable pension scheme, private medical insurance, life insurance, access to the Multisport Program, employee discounts on products, services, and events
  • Flexible working hours and possibility of working from home
Please be informed that we will contact selected candidates only.

Citi and Citi Handlowy are registered trademark of Citigroup Inc., used under license. Citigroup Inc. and its subsidiaries are also entitled to rights to certain other trademarks contained herein.
Bank Handlowy w Waszawie S.A


  • iconAnalytics & Reporting, IT
  • iconWarszawa, mazowieckie

Company profile

  • About us
  • Job offers (168)
  • Recruitment process

selected offers

Do you want to be always up to date?

Create job alert and start getting similar offers directly to your mailbox!