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Capgemini Poland
Capgemini Poland
location iconLocations: Katowice
level iconLevel: specialist
Desktop Analyst with Portuguese
What do you need to start?

• Fluency in Portuguese (min. C1) and very good knowledge of English (min. B2)
• Flexibility to work in shifts (24x5)
• Familiarity with a wide range of standard office automation products
• Ability to learn and support new and quickly changing technologies

It's not essential, but we appreciate if you also have:
• IT- related experience (Microsoft products, internet, hardware devices etc.)


We don’t require professional experience. You will be working among experts, where willingness to learn new things is supported by a wide range of trainings designed to improve your skills.

What duties will help you grow as an expert?

Imagine that your friend works for a big pharmaceutical company. In their daily job, they develop new medicines and record research results in a special application on the company laptop. One day, they can’t access this application, so they take a phone and call IT Support Line.

Your job would be to answer such phone calls and solve this kind of issues. We will equip you with all necessary tools and knowledge so you will be able to help those end users like your friend.

You will troubleshoot over phone, chat or e-mail. In case you won’t be able to handle it on your own, you will have a team of colleagues to always back you up.

What your development path can look like?

Discover IT! You will start your career from the onboarding plan where you’ll grab the basics. When you gain some experience, you will have a chance to reshape your career. We will teach you everything you need to discover the IT world as there is a variety of roles that you can choose for your career with us. You can become:

• Desktop Consultant or Senior Desktop Consultant if you are interested in more advanced troubleshooting and specializing in e.g. Windows, O365 or communication tools problem solving

What have we prepared for you?

Space where you can develop yourself:
• Development programs, external courses, education & certificates co-funding, NEXT platform with free access to TED talks, Coursera materials, and virtual trainings: e.g. MS Azure, AWS, Google or ServiceNow.
• Flexible working hours thanks to a variety of projects. Ask your recruiter about possible options.

Our legendary atmosphere:
• We don't have a rigid dress code, but what we do have are awesome communities and world- changing initiatives. There's always someone happy to start a day with a cup of coffee with you - even virtually! We are a big company with unique atmosphere – we make friendships, share important moments, and… simply like each other!

A lot of benefits:
• Well-being package (private medical care, additional life insurance & StayWell helpline).
• Referral bonuses for recommending your friends to Capgemini.
• Inspiro Audiobooks & MyBenefit (cinema tickets, OK System and more).
• Offices in great locations, car leasing program, carpooling options and bicycle parking.

Who are we?

Capgemini is a global leader in consulting, technology services and digital transformation. Our scope is wide. One of the teams is End User Services - part of a business unit called Cloud Infrastructure Services.
In our offices in Poland, we work as a team of 2500 employees, helping our customers around the globe to solve their IT issues.
Do you have any additional questions about working in Capgemini? Check our Instagram (@capgeminipl) or visit our Facebook profile (Capgemini Polska) to check when we organize our next Recruitment Hours. Then, you can speak directly with our recruiters via Messenger.

About us

Capgemini’s Cloud Infrastructure Services unit is a global team of technology experts and domain specialists that helps businesses from all around the world extract maximum business value from their IT investment and facilitates their journeys to the cloud.

In addition to facilitating journeys to the cloud, we support businesses by providing services such as helpdesk services (human and AI powered), network access and maintenance, hosting and maintaining applications, IT operations and much more. We do all this in 24 languages from 4 locations in Poland.

Join our global team and be part of technology transformation.

Details

  • iconAnalytics & Reporting, BPO/SSC
  • iconEnglish, Portuguese
  • iconKatowice, śląskie

Company profile

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Career Opportunities for Spanish Speakers
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locationKatowice
Career Opportunities for Italian Speakers
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locationKatowice
Career Opportunities for Czech / Slovak Speakers
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locationKatowice

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