Are you fluent in Dutch? Do you have Collections / Cash application experience? Do you like to be in contact with different people? Then this is the opportunity you have been looking for. Join in Warsaw - explore the city and a new culture, all while gaining valuable experience of working with a leading global company.

We are currently hiring Analysts with Order to Cash and Collections experience. We are looking for multi-taskers who are passionate about delivering great service to clients.

Key Responsibilities:

• Ensures timely payments of accounts receivables for an assigned portfolio and work to minimize the risk of incurring bad debt
• Engages in the investigation and resolution of customer issues/ inquiries in a prompt, effective and professional manner
• Daily Cash application from the bank statements and proactively communicate with customers on mismatches with outstanding invoices
• Performs account reconciliations / involves reviewing, interpreting and communicating account issues to customers and or stations for resolution
• Perform activities as per agreed standard operating procedures
• Collects on past due receivables, including calls & emails to customers

What we expect from you:

• Fluent Dutch and English
• Previous experience of Order to Cash/Collections (at least 1 year)
• Experience with Navision is appreciated
• Good quantitative and analytical skills
• Experience of working in an international Customer Service environment would be an added advantage
• BPO industry experience will be an added advantage