Why this role is important to us:

• Service liaison for assigned to various countries related to Accounts Payable and Cash Management scope
• Ensure operational readiness in assigned are of expertise including relevant process documentation and training received
• Perform assigned daily, weekly or monthly accounting tasks in a timely and accurate manner under the direction of the Team Leader and/or Service Delivery Lead and/or Finance Shared Service Manager and/or his delegate

Who we are looking for:

• Perform the end-to-end accounting processes that may include [but are not limited to]: accounting documents processing, payments preparation, preparation of financial statements , etc
• Work according to priorities and deadlines outlined by the Team Leader
• Maintain standards of personal and professional performance/behavior ensuring accountability and adherence to company policies and procedures
• Monitor and confirm to direct manager completeness of daily tasks delivery at the end of each business day
• Provide guidance and support to team colleagues on technical, professional and client issues at the level of team’s daily duties

What you will be responsible for:

• Take responsibility for the quality of service to assigned clients
• Identify [and execute] process improvements. Keep process documentation up to date [change management]
• Identify issues and problems in service delivery and suggest necessary corrective action, keeping team and direct manager informed of issue; record occurring issues in the issues log and track progress
• Complete your job-related tasks as designed by procedures and requested by the manager independently - following the principles of (1) quality (2) completeness and (3) timeliness. Support junior staff with the job-related tasks; act as SME
• Ensure adherence to Company and Departmental policies and procedures
• Maintain close contact with direct manager, briefing him/her on all issues and problems both actual and potential
• Develop and maintain strong relationship with client, colleagues and key internal suppliers
• Participate in Service Reviews and ad hoc client/donor site meetings as requested accordingly to the role
• Act as a source of technical expertise on State Street systems and applications including Donor Site software
• Ensure effective logging and resolution of enquiries and liaise with appropriate parties to resolve/ escalate queries / problems within agreed timescales [in agreement with direct manager, depending on situation try to resolve/escalate on own responsibility]
• Ensure that direct manager is kept aware of all issues/problems/queries/work in progress that may impact upon the quality of service being given

Education & Preferred Qualifications:

• Advance Language skills, written and verbal in English
• PC application knowledge and good Excel skill-set are necessary
• Understands and can explain the money market and stock market transaction.
• Demonstrated good communication and interpersonal skills
• Ability to work under time pressure, give accurate and timely delivery
• Pro-active approach, with initiative, detailed oriented and reliability
• Attention to detail crucial

We offer

• Flexible working hours (restricted to the current business need)
• No intra-day deadlines
• Interesting, non-repetitive process
• Possibility to Work From Home
• Employee savings plan
• Premium life insurance package
• VIP medical package
• International operating environment
• Language classes
• Soft skills trainings
• Technical workshops