What do you need to start?

• Very good English and French language (both written and spoken)
• Experience in financial area (C2C/P2P/R2R) is a must
• Very Good analytical and problem solving skills, attention to detail
• Strong interpersonal skills and proactive approach
• Very good Customer Service skills and client-focus attitude
• Ability to work effectively under time pressure and with deadlines

What duties will help you grow?

• Resolving complex queries and handles sensitive individual cases across processes
• Actively working on solving issues in day-to-day work and Participating in operational calls if required
• Identifying issues and use the agreed escalation route
• Providing reports on request, analyzing them and drawing conclusions if needed
• Maintaining a proactive working attitude towards the clients

What have we prepared for you?

Personal and professional development:
• Development programs, external courses, education & certificates co-funding
• NEXT platform with free access to TED talks, Coursera materials, and virtual trainings: Excel, VBA, RPA, customer care and more.
• You can flexibly shape your career path thanks to a wide range of internal roles.

Our famous atmosphere:
• We don't have rigid dress code, but what we do have are awesome communities and world -changing initiatives. There's always someone happy to start a day with a cup of coffee with you - even virtually! We are a big company with unique atmosphere – we make friendships, share important moments, and… simply like each other.

A lot of benefits:
• Contract for an indefinite period from the beginning of your employment.
• Well-being package (private medical care, additional life insurance & StayWell helpline).
• Referral bonuses for recommending your friends to Capgemini.
• Inspiro Audiobooks & MyBenefit
• Offices in great locations, car leasing program, carpooling options and bicycle parking.
• Free coffee, water, milk and tea.