This role is part of the D&T (Digital and Technology) department of HEINEKEN International and is located in Heineken Global Shared Service in Cracow. D&T is proud to bring cutting-edge innovation, strong technology and advanced analytics to HEINEKEN globally. With speed and agility we ensure HEINEKEN has the technological competitive advantages it needs to deliver on its ambition.

Role Purpose:

As an Agile coach you are part of the D&T (Digital and Technology) department of HEINEKEN International and located in Heineken Global Shared Service in Cracow. D&T is proud to bring cutting-edge innovation, strong technology and advanced analytics to HEINEKEN globally. With speed and agility, we ensure HEINEKEN has the technological competitive advantages it needs to deliver on its ambition.

The Agile Coach is a booster for Heineken’s agile transformation. Building and Improving knowledge and usage of the HEINEKEN Agile way of working is a main responsibility for this role. The Agile coach is part of team Agile Way of Working and assigned to a Portfolio. He/she provides training, coaching and learning-on-the-job in order to improve value delivery of the Portfolio. This covers delivery of functionality, productivity as well as improvement in collaboration of the Product Teams

Your responsibilities would include:

Agile practices

• Leading the desired culture change to create a maximum performance in every respect. Main responsibility is to train Product teams and coach them on a consistent and proper application of the HEINEKEN way of working;
• Pointing out bottlenecks in the way of working of the Product Team and coaches on how to improve in order to increase their effectiveness;
• Actively supporting the product team to remove impediments and distractions that interfere with the ability of the team to deliver on the sprint goal;
• Set up and maintaining agile practices
• Facilitating, coaching and guiding Product Teams;
• Setup coordination mechanisms for activities between teams within a portfolio;
• Arranging cohesion and overview between activities that is divided over multiple teams in the portfolio.

Agile improvement

• Enabling and stimulating an environment for providing and asking continuous feedback by acting as a role model;
• Developing the Agile skills of the Product Owner, Scrum Masters and Team Members;
• Educating colleagues (employees at all levels) on Agile principles;
• Providing training sessions and teach valuable skills that lead toward the organization-wide of Agile methodologies;
• Serving as an Agile ambassador inside and outside the portfolio;
• Identifying and cultivates the best practices of the Agile way of working in GIS;
• Performing in an active coaching role for the implementation of the Agile way of working;

You are a good Candidate if:

• You have Bachelor/Master’s degree
• You have more than 3 years’ experience as a Scrum Master or Agile Coach and several years of experience in an IT environment;
• You have excellent coaching skills: listening, motivating, observing;
• You have excellent communication skills (both verbal and in writing);
• You have strong knowledge of and experience with Agile frameworks and practices and able to
• teach others;
• You have proven training-, coaching—and change management experience;
• You are Tech savvy
• You naturally act as a moderator and can think from a systemic point of view