Brown Brothers Harriman is currently recruiting the Section Manager to join our Trade Management team. In this role you will be responsible for the management and direction of a specific function within the Operations Line of Business. You will have direct oversight of activities and issues that may impact the achievement of the objectives of the department. This includes management of a small to moderate-sized group of employees who typically receive direct management from team specific supervisors. You will also contribute to the broader, strategic planning of their department.

Key responsibilities include:

• Responsible as the day to day technical or functional expert in their assigned areas and directs the activity of supervisors and staff.
• Understand competencies required for successful job performance and use knowledge to coach and develop supervisors and team members as well as to identify training needs.
• Responsible for developing and maintaining a plan to ensure unit has appropriate resources to meet business objectives of the department.
• Develop employees by providing training, mentoring, performance management, succession planning as well as appropriately challenging assignments and assistance with career planning.This includes accountability for partnering with Human Resources on recruiting, hiring and orientation.
• Develop and maintain a culture of results-oriented, continuous, process improvement which includes developing and achieving leap goals, challenging all processes, procedures and practices, and focusing on solutions (not “good reasons”). This culture must reach to all levels of the division and transcend the manager’s tenure in the job.
• Lead process improvement initiatives and development of new products and workflows to address to improve efficiency, effectiveness and/or control
• Lead new business/due diligence client presentations and meetings.
• Build and maintain relationships at all levels both within and outside the organization.
• Assess and provide solutions for requirements and risks of new business/products/services/asset classes as it relates to Trade Management processing.
• Develops and maintains product knowledge and advises management and clients on the implications of business trends, issues and operating environment changes within their product.

Qualifications:

• 6+ years of Securities Processing, Financial Services and/or Transfer Agency experience.
• Maintain a strong knowledge of BBH’s Departments/LOBs, systems, and services.
• Build and maintain relationships at all levels both within and outside the organization.
• Effective people management and leadership skills – ability to develop others; lead a positive work environment focused on process improvements/solutioning/product enhancement; identify and ensure succession planning is in place
• Customer Service orientation, works to exceed client expectations
• Demonstrated excellence in Written/Verbal communications to a variety of audiences

What We Offer:

• A collaborative environment that enables you to step outside your role to add value wherever you can
• Direct access to clients, information and experts across all business areas around the world
• Opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm
• A culture of inclusion that values each employee’s unique perspective
• High-quality benefits program emphasizinggood health, financial security, and peace of mind
• Rewarding work with the flexibility to enjoy personal and family experiences at every career stage
• Volunteer opportunities to give back to your community and help transform the lives of others