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HCL Poland
HCL Poland
location iconLocations: Kraków
level iconLevel: specialist

HCL is a business enterprise with presence in the fields of technology and healthcare. Founded in 1976 as one of India's original IT garage startups, the HCL enterprise currently comprises three companies in India - HCL Technologies, HCL Infosystems and HCL Healthcare with annual revenues of US$ 6.5 billion and over 95,000 professionals from diverse nationalities operating across 31 countries including over 500 points of presence in India. In the technology space, HCL’s offerings span a wide range of software and hardware services and solutions including R&D, Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, IT Hardware, Systems Integration, Distribution of Technology and Telecom Products. A new entrant in Healthcare, HCL aims to provide innovative medical services, products and training to meet the growing demand for quality Healthcare in India.

In Poland we started our operations in 2007. Our operation in Poland primarily revolves around the global technical support centre through which we provide multilingual Infrastructure Management Support to our clients. Apart from providing multilingual technical support in 15 languages, we also work on technology based projects for our clients.

Due to our growing business needs we are looking for:

Senior Software Developer in Support
Location: Kraków

HCL Software was launched as a new division of HCL Technologies in 2016 with the mission to develop and deliver a next-generation portfolio of enterprise-grade software-based offerings with flexible consumption models, spanning on premise software, SaaS and managed services. We bring speed, insights and innovations to create value for our customers in DevOps, Automation, Data, Security and Application Modernization.

We are currently looking for Senior Software Developer in Support for the BigFix Inventory product team in Krakow, located at O3 Business Campus on Opolska street. We are looking for talented, self-motivated and curious people with good programming skills that feel great in an unconventional environment, people who like to get thoroughly involved in inclusive and open-minded team-work in a dynamic, multicultural organization with advanced processes.

As a Senior Software Developer in Support, you will have a strong technical background and be responsible for:

  • helping customer during dedicated sessions with product production issues
  • contributing to architecture changes improving product stability, reviewing new product features and enhancements
  • contributing to process improvements to optimize the support life-cycle and maximize the team’s productivity
  • mentoring and coaching team members
  • troubleshooting and resolving products issues reported by customers in the field
  • contributing to test automation, troubleshooting and fixing product's issues


  • University degree in Computer Science, Technology or Engineering
  • At least 7-year demonstrated experience as Software Engineer
  • (Nice to have) proven experience in QA related tasks with track record of successful projects in this role
  • (Nice to have) good knowledge of application security aspects, up to date on the OWASP guidelines, experience in SAST & DAST

Required Technical Skills

  • Good Java and at least one more programming language
  • Shell script programming skills
  • Experience in OS (Unix, Linux, Windows, MacOS)
  • Experience in relational databases (MS SQL, IBM DB2)
  • Experience with Java application servers
  • Experience with ecosystem of development tools including automated build and continuous integration (Eclipse, Jenkins, RSpec, Cucumber, JUnit, Selenium or others)
  • Working comfortably with distributed version control systems and project management tools (GIT, or similar)
  • Working experience with defect management tracking tools (JIRA, Rational Team Concert or similar)
  • Understand bigger picture, propose design and architectural improvements/changes
  • Experience in performing complex problem determination & root cause analysis
  • Good knowledge of Agile development methodologies

Desired Technical Skills

  • Web frontend technologies: HTML, CSS, JavaScript, React
  • Experience in Docker / Kubernetes
  • Virtualization technology/ies knowledge: APIs and use in software development

Required Soft Skills

  • Strong analytical ability
  • Be open to learn new technologies/programming languages up to a professional level
  • Efficient customer communication
  • Good team player
  • Ability to collaborate with geographically distributed cross-functional teams
  • Good written and verbal communications skills
  • Fluent written and spoken English


  • Computer Software
  • Computer Networking
  • Information Technology & Services

Employment Type

  • Full-time employment contract

Job Functions

  • Engineering
  • Information Technology

We thank all interested candidates for their applications. We reserve the right to contact only selected candidates. Only those applications that include the candidate's consent to process personal data will be considered.

Please use the sentence below:
I hereby give consent for my personal data included in the application to be processed for the purposes of the recruitment process in accordance with Art. 6 paragraph 1 letter a of the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)

I hereby give consent for my personal data included in the application to be processed by HCL Poland Sp. z o. o. for the purposes of future recruitment processes.


  • iconIT
  • iconEnglish
  • iconKraków, małopolskie

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