Maria
Maria
from Ukraine
See my story
Gonçalo
Gonçalo
from Portugal
See my story
Alejandra
Alejandra
from Colombia
See my story
Pier
Pier
from Italy
See my story
Sandra
Sandra
from Mexico
See my story
Frederik
Frederik
from Denmark
See my story
beign your career journey with accenture

Becton Dickinson Shared Service Centre
Becton Dickinson Shared Service Centre
location iconLocations: Wrocław
level iconLevel: specialist
Customer Support Representative with English and German
Location: Wrocław

BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.

As part of our Global Customer Service (GCS) department, the Customer Support Representative will be providing administrative support to the GCS Field and Depot based teams including Customer interaction.

As a GCS Specialist you would be:

  • Coordinating all service related activities as follows: service contract lifecycle management, work order management, field service support
  • Customer call intake in local language for all related activities such as requests for service, service contract, service related complaints
  • Collaborating efficiently on related tasks with internal partners such as Customer Service, Finance, Master Data
  • Administration of system supporting Services (ServiceMax, SAP, LOTS)

To be successful on this position you would need to show us great communication skills as well as perfect knowledge of German and very good knowledge of English (any other European language is a plus). Apart from the ability to communicate in a professional manner you should also be able to learn quickly to be able to use our IT tolls and have a good knowledge of all MS Office tools.

Additionally we would be looking for

  • Multitasking ability with great detail orientation
  • Degree level graduates (last-year students are also welcome)
  • Capacity to acquire high level understanding of technical issues
  • Experience in working in multi-cultural environment would be an asset

Details

  • iconCustomer Service
  • iconEnglish, German
  • iconWrocław, dolnośląskie

Company profile

  • About us
  • Job offers (8)

selected offers

Career Opportunities for Dutch Speakers
flag English, Dutch
locationWrocław
Career Opportunities for Czech / Slovak Speakers
flag English, Czech, Slovak
locationWrocław
Career Opportunities for Swedish Speakers
flag English, Swedish
locationWrocław

Do you want to be always up to date?

Create job alert and start getting similar offers directly to your mailbox!