This role is part of the D&T (Digital and Technology) department of HEINEKEN International and is located in Heineken Global Shared Service in Cracow. D&T is proud to bring cutting-edge innovation, strong technology and advanced analytics to HEINEKEN globally. With speed and agility we ensure HEINEKEN has the technological competitive advantages it needs to deliver on its ambition

Your responsibilities would include:

• Facilitating Agile practices and ceremonies: daily stand-up meetings, reviews, retrospectives, sprint and release planning and other activities as needed
• Promoting and demonstrating core principles of collaboration, prioritization, team accountability and visibility (being an ambassador)
• Ensuring a collaborative culture exists within GIS , its (external) development partners and their product teams, promoting team building and ensuring the entire team is engaged
• Identifying and supporting the team with removing any impediments/distractions that interfere with the team’s ability to deliver against their commitments
• Coaching the team in creating the product backlog, sprint backlogs and writing user stories in the most pragmatic way
• Supporting Product Team in tracking and communicating team progress and backlogs. Looking for opportunities to increase teams effectiveness (and therewith business value)
• Managing ‘Work In Progress Limits’, making sure the team is not working on too many stories/tasks at once, and helping them get into a flow of starting and completing work in a predictable manner
• Identifying product team improvement opportunities and looks externally for best practices in order to increase team effectiveness and overall product quality
• Encouraging the team to look for opportunities to help each other out (e.g. by swarming higher priority user stories that team members are struggling with)
• Working with other Scrum Masters to increase effectiveness of agile ways of working in the organisation

You are a good Candidate if:

• You have Bachelor or Master’s degree
• You have at least 1 year work experience in an IT environment
• You have excellent (communication skills) written and verbal English
• You have Strong stakeholder management and communication skills and leadership skills (able to push back, but also able to pull, influencing and negotiating skills, lead by example and positive role model)
• You are excellent team player and team builder, (experience with remote teams, active listening skills, ability to negotiate, ability to motivate and develop team)
• You have positive (are logical and analytical and have ) and problem solving skills (but also creative and foster culture to generate new ideas)
• You (Live and breathes scrum and is able to teach it and) are an expert in industry agile best practices and methodologies, knowledge of DevOps
• You are a coach, facilitator and leader aiming to increase team's performance, satisfaction and motivation
• You have enough technical depth and affinity with the product to understand development and delivery issues within the team and judge their relative importance
• You know the importance of creating value for both the business and the customer
• You are able to work in fast paced environment, meet deadlines and perform at high standards (planning skills, organized, ability to manage risk and uncertainty)
• You have experience with change management, leadership, coaching, solution oriented and continuous improvement
• People oriented, experienced in working with different cultures, foster culture of giving feedback
• Ability to build/fulfill bridge between Amsterdam and Krakow

Scrum certified

• Flexible leadership style: able to push back, but also able to pull;
• Derives satisfaction and fulfilment from the role as enabler;
• Has knowledge of the business and the importance of creating value for both the business and the customer;
• Understands how to challenge the battle between the longer term vision and short term goals;
• Uses self-reflection to help people grow and develop by looking inward instead of outward;
• Is resilient and uses it to approach challenges, problems and setbacks.
• Ability to work in fast paced environment, meet deadlines and perform at high standards;
• Experience with change management, leadership, coaching, solution oriented and continuous improvement;
• Content knowledge; coding, testing, business analysis is a pre.
• Drive to learn relentlessly and help others learn (training capability)