Be part of something bigger!
BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.
Job Description
About the role
As a Junior Product Compliance Representative with French, you will be responsible for receiving, capturing, translating and following customer’s product complaints in line with our Quality Management System and a standardized, end to end complaint handling process.
Main responsibilities will include:
Additionally, your task will be managing of product complaints and their follow-up in a timely and accurate manner with clear accountability for quality, compliance and data integrity and monitoring follow-up and translate customer communication, to be able to serve and inform our customers in their local language
To be a successful candidate you will have an advanced level of French and English languages. Any experience in Customer facing/ healthcare/ medical/ pharma environment would be a plus.
Furthermore, the following skills and experiences are required:
- Positive Quality attitude
- Degree level required (last-year students are also welcome)
- Strong customer focus and interpersonal skills
- Excellent communication skills
- Ability to work independently and manage time effectively
- Familiarity with MS Office applications, like MS Excel
- Willingness to work in detail oriented way and to seek for improvements
Click on apply if this sounds like you!
Why join us?
A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life’s purpose through the work that they do every day.
You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program — which includes competitive pay, benefits (e.g. health insurance, medical care, lunch vouchers, sport /entertainment bonus), continuous learning, recognition, career growth, and life balance components — is designed to support the varying needs of our diverse and global associates.